Where is the log file located?

  • Windows: %appdata%/Cryptomator/cryptomator.log
  • OS X: ~/Library/Logs/Cryptomator/cryptomator.log
  • Linux: ~/.Cryptomator/cryptomator.log

In most cases if you’re having an issue, the log file contains more detailed error messages that could help identify the issue. If the log file doesn’t seem to have any explicit error message, enable debug mode and then reproduce the problem. That might help in analyzing the issue. Don’t forget to redact sensitive information when having debug mode enabled! And turn off debug mode afterwards.

How do I enable debug mode?
Unable to unlock the storage after entering the password
Mounting more than one drive
Problem with iCloud Drive
Verbinden des Laufwerks fehlgeschlagen
Not possible to delete files inside vault drive - the come back
"Connecting drive failed" / System Error 53 with Windows Insider Preview
Unable to use OneDrive with Files On-Demand enabled
HTTP-Fehler: Not Found "Seeelefanten"
Corrupted/missing folders within vault
Mac App - Excel Won't Save on Box - Help Needed
The Finder can’t complete the operation because some data in “xxxx.xxx” can’t be read or written. (Error code -36)
Videos are broken after encryption
Cryptomator main windows does not display any text
Will it mess up Cryptomator if add files to the structure?
Installation on mac os 10.12.6 not asking for password with new vault
Problems with windows icon files
Not possible to delete files inside vault drive - the come back
Unable to unlock vault on a gvfs mounted WebDAV share
There was a problem connecting to the server "localhost"
Upgrade failed - need help
Restored vault error
Problem opening an existing Vault
Datein kann nicht gefunden werden
Win10 - upgrade 1.3.3 to 1.3.4 - empty folder
Vault appears to be empty
[Linux] Log file not found? Help

i think the windows path can be better specified:


Thank you. That helped me.
For all Users who do not change system variables and also do not know exact path behind system variables, I’d like to give a Windows 10 example which should fit in most of the cases

C:\Users\_[Your User]_\AppData\Roaming\Cryptomator\cryptomator.log
(Please change [Your User] into your user name without the brackets)


@Michael, @infeo
In fact you can just paste %appdata%/Cryptomator/ into the address bar of Windows Explorer. It will know how to handle this system variable and resolve it automatically.


Oh, I didn’t know that. Thank you.