Cryptomator main windows does not display any text

Help Desktop App
1

Hi,

I’m using version 1.31 on Windows 10, but it is hardly usable, as there is not text displayed on buttons or the window. The problem showed up when updating to verswion 1.31

I tried a complete uninstall, but this doesn’t help.
Any ideas?

Thanks and best regards
Alex

2

I haven’t heard of such an issue before. Sounds like an issue with fonts. I’m not able to find anything on “javafx missing text” online (Cryptomator’s UI is based on JavaFX).

Could you please look inside the log file if there are any error messages?

3

Thanks for your answer.

I’ve activated the debug switch, but didn’t get much, here it is:
I’m doing the update to version 1.3.3 …

14:27:18.333 [main] INFO  org.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.3.1 on Windows 10 10.0 (amd64)
14:27:19.813 [JavaFX Application Thread] INFO  o.c.launcher.MainApplication - JavaFX application started.
14:27:19.905 [JavaFX Application Thread] INFO  o.c.common.settings.SettingsProvider - Settings loaded from C:\Users\...\Cryptomator\settings.json
14:27:19.906 [JavaFX Application Thread] DEBUG org.cryptomator.logging.DebugMode - Debug mode initialized
14:27:19.912 [JavaFX Application Thread] DEBUG org.cryptomator.ui.l10n.Localization - Loaded localization default file: /localization/en.txt
14:27:19.912 [JavaFX Application Thread] DEBUG org.cryptomator.ui.l10n.Localization - Detected language "de" and region "DE"
14:27:19.914 [JavaFX Application Thread] TRACE org.cryptomator.ui.l10n.Localization - Attempting to load localization from: /localization/de_DE.txt
14:27:19.915 [JavaFX Application Thread] TRACE org.cryptomator.ui.l10n.Localization - Attempting to load localization from: /localization/de.txt
14:27:20.211 [JavaFX Application Thread] INFO  org.cryptomator.jni.JniModule - loaded WinFunctions.dll
14:27:20.265 [JavaFX Application Thread] INFO  org.eclipse.jetty.util.log - Logging initialized @2216ms to org.eclipse.jetty.util.log.Slf4jLog
14:27:20.315 [JavaFX Application Thread] INFO  o.c.frontend.webdav.WebDavServer - Binding server socket to 127.0.0.1:42427
14:27:20.329 [JavaFX Application Thread] INFO  o.e.jetty.server.AbstractConnector - Started ServerConnector@7e2733b2{HTTP/1.1,[http/1.1]}{127.0.0.1:42427}
14:27:20.614 [pool-4-thread-1] DEBUG o.c.ui.controllers.WelcomeController - Checking for updates...
14:27:21.126 [pool-4-thread-1] INFO  o.c.ui.controllers.WelcomeController - Current version: 1.3.1, lastest version: 1.3.3
4

Back again from the update.
In more detail: I did a uninstall, clean boot and that a install of version 1.3.3 from scratch.
Unfortunately, there are still no fonts.

Here is the log …

14:53:47.217 [main] INFO  org.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.3.3 on Windows 10 10.0 (amd64)
14:53:48.285 [JavaFX Application Thread] INFO  o.c.launcher.MainApplication - JavaFX application started.
14:53:48.523 [JavaFX Application Thread] INFO  o.c.common.settings.SettingsProvider - Failed to load settings, creating new one.
14:53:49.697 [JavaFX Application Thread] INFO  org.cryptomator.jni.JniModule - loaded WinFunctions.dll
14:53:51.923 [pool-4-thread-1] INFO  o.c.ui.controllers.WelcomeController - Current version: 1.3.3, lastest version: 1.3.3
14:54:32.329 [pool-4-thread-1] INFO  o.c.ui.controllers.WelcomeController - Current version: 1.3.3, lastest version: 1.3.3
14:54:37.217 [JavaFX Application Thread] INFO  o.c.launcher.MainApplication - JavaFX application stopped.
14:54:37.218 [Thread-1] INFO  o.c.launcher.CleanShutdownPerformer - Goodbye.

I’m not sure if debug is switch on. Unfortunately I cannot locate the debug mode checkbox since the update to version 1.3.3

Thanks for any ideas
Alex

5

Hi,

the problem is solved.
As there are now errors in the log file, I checked how things work with the onboard graphic card.
Well, this solved the problem.
So, not problem with cryptomator.

Best regards. and thanks for your support.
Alex

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