Cannot open my vault; password seemes incorrect, but it is not

[overheadhunter]

What operating system and version are you using?

“Wrong password” and “error unlocking, see log” are two mutually exclusive messages. What did you do in order to get which message?

Where is the log file located?

When restarting Cryptomator, a new log file is created. The log file of your latest launch is cryptomator0.log, the one before is cryptomator1.log and so on until cryptomator9.log. Usually you want to look at cryptomator0.log which is stored here: Windows: %appdata%/Cryptomator/ OS X: ~/Library/Logs/Cryptomator/ Linux: ~/.local/share/Cryptomator/logs/ pre-1.4.6: ~/.Cryptomator/ You can access this location by clicking on “reveal log files” from within Cryptomator’s preferences window: …