Wrong password message with correct password


#1

hello, i have been using cryptomator for a couple of weeks now, and this morning, i opened my vault, inserted some stuff on excell,saved, then locked my vault, then i forgot to add somethings on excell, and when i went back to open my vault, it said wrong password, i tried many times over and over again, and its always the same message, i am sure i am using the right password, i tried to uninstall and reinstalling cryptomator, but its still the same, what can possibly be the problem?


#2

Maybe this will help


#3

thank you, i managed to open it on my other laptop.