Vault does not lock on iMac; hangs system completely and requires restart

Working on an iMac with Monterey 12.2.1 and latest version of Cryptomator (1.6.15); volume type: WebDAV. No applications are calling on any files in the vault. Dropbox is not syncing. I try to lock the vault. Then everything hangs. No option to lock gracefully and no possibility of force quitting Cryptomator. Everything completely hangs: I cannot even Force Quit anything. I have to manually restart my computer. Any advice? Thanks.

(Also, if the vault is unlocked upon putting system to sleep then after the system wakes up, if I click on anything in the vault the same behavior as above: the system completely freezes to the point that a forced restart is required.)

Update: Updated to 1.6.16. And installed MacFuse. Makes no difference at all.

Some logs in case it’s helpful:

16:05:53.447 [main] INFO  o.c.common.settings.SettingsProvider - Settings loaded from /Users/ag/Library/Application Support/Cryptomator/settings.json
16:05:53.465 [main] INFO  org.cryptomator.common.Environment - user.home: /Users/ag
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - java.library.path: :/Applications/Cryptomator.app/Contents/app:/Users/ag/Library/Java/Extensions:/Library/Java/Extensions:/Network/Library/Java/Extensions:/System/Library/Java/Extensions:/usr/lib/java:.
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - user.language: en
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - user.region: null
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - logback.configurationFile: null
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.settingsPath: ~/Library/Application Support/Cryptomator/settings.json
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.ipcSocketPath: ~/Library/Application Support/Cryptomator/ipc.socket
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.integrationsWin.keychainPaths: null
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.logDir: ~/Library/Logs/Cryptomator
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.loopbackAlias: null
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.pluginDir: ~/Library/Application Support/Cryptomator/Plugins
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.mountPointsDir: null
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.minPwLength: null
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.appVersion: 1.6.16
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.buildNumber: dmg-4100
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.showTrayIcon: true
16:05:53.467 [main] INFO  org.cryptomator.common.Environment - cryptomator.p12Path: ~/Library/Application Support/Cryptomator/key.p12
16:05:53.467 [main] INFO  o.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.6.16 on Mac OS X 12.2.1 (aarch64)
16:05:53.467 [main] DEBUG org.cryptomator.logging.DebugMode - Debug mode enabled
16:05:53.468 [main] DEBUG o.c.launcher.SupportedLanguages - Using system locale
16:05:53.502 [main] INFO  org.cryptomator.ipc.Server - Spawning IPC server listening on socket /Users/ag/Library/Application Support/Cryptomator/ipc.socket
16:05:56.248 [main] DEBUG o.c.launcher.IpcMessageHandler - Received launch args: 
16:05:56.252 [main] DEBUG o.cryptomator.launcher.Cryptomator - Did not find running application instance. Launching GUI...
16:05:56.648 [JavaFX Application Thread] INFO  o.cryptomator.launcher.Cryptomator - JavaFX runtime started after 3615ms
16:05:56.652 [JavaFX Application Thread] DEBUG o.c.i.common.ClassLoaderFactory - Found jars in cryptomator.pluginDir: 
16:05:56.654 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - TrayIntegrationProvider: Found implementation: org.cryptomator.macos.tray.MacTrayIntegrationProvider in jar /Applications/Cryptomator.app/Contents/app/mods/integrations-mac-1.1.2.jar
16:05:56.663 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - TrayIntegrationProvider: Implementation is available: org.cryptomator.macos.tray.MacTrayIntegrationProvider
16:05:56.835 [JavaFX Application Thread] DEBUG o.cryptomator.common.CommonsModule - Starting App Scheduled Executor 01
16:05:56.836 [App Scheduled Executor 01] DEBUG o.cryptomator.common.CommonsModule - Starting App Scheduled Executor 02
16:05:56.837 [JavaFX Application Thread] DEBUG o.c.i.common.ClassLoaderFactory - Found jars in cryptomator.pluginDir: 
16:05:56.838 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - UiAppearanceProvider: Found implementation: org.cryptomator.macos.uiappearance.MacUiAppearanceProvider in jar /Applications/Cryptomator.app/Contents/app/mods/integrations-mac-1.1.2.jar
16:05:56.839 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - UiAppearanceProvider: Implementation is available: org.cryptomator.macos.uiappearance.MacUiAppearanceProvider
16:05:56.890 [JavaFX Application Thread] TRACE o.cryptomator.ui.fxapp.FxApplication - FxApplication.start()
16:06:01.594 [JavaFX Application Thread] DEBUG o.c.ui.fxapp.FxApplicationTerminator - Enabling sudden termination
16:06:01.613 [JavaFX Application Thread] DEBUG o.c.i.common.ClassLoaderFactory - Found jars in cryptomator.pluginDir: 
16:06:01.615 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - TrayMenuController: Found implementation: org.cryptomator.ui.traymenu.AwtTrayMenuController in jar /Applications/Cryptomator.app/Contents/app/mods/cryptomator-1.6.16.jar
16:06:01.626 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - TrayMenuController: Implementation is available: org.cryptomator.ui.traymenu.AwtTrayMenuController
16:06:01.717 [JavaFX Application Thread] DEBUG o.c.u.traymenu.AwtTrayMenuController - initialized tray icon
16:06:01.729 [JavaFX Application Thread] DEBUG o.cryptomator.common.CommonsModule - Starting App Background Thread 001
16:06:02.016 [JavaFX Application Thread] DEBUG o.cryptomator.ui.common.FontLoader - Loaded family: Font Awesome 5 Free Solid
16:06:02.031 [JavaFX Application Thread] TRACE o.c.u.m.MainWindowTitleController - init MainWindowTitleController
16:06:02.046 [JavaFX Application Thread] DEBUG o.c.i.common.ClassLoaderFactory - Found jars in cryptomator.pluginDir: 
16:06:02.046 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - KeychainAccessProvider: Found implementation: org.cryptomator.macos.keychain.MacSystemKeychainAccess in jar /Applications/Cryptomator.app/Contents/app/mods/integrations-mac-1.1.2.jar
16:06:02.047 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - KeychainAccessProvider: Implementation is available: org.cryptomator.macos.keychain.MacSystemKeychainAccess
16:06:02.192 [JavaFX Application Thread] TRACE o.c.ui.mainwindow.ResizeController - init ResizeController
16:06:02.194 [JavaFX Application Thread] TRACE o.c.u.m.MainWindowController - init MainWindowController
16:06:02.249 [JavaFX Application Thread] DEBUG o.c.ui.fxapp.FxApplicationWindows - visible windows: 1
16:06:02.414 [JavaFX Application Thread] DEBUG o.cryptomator.ui.fxapp.FxApplication - Main window initialized after 9381ms
16:06:04.561 [JavaFX Application Thread] DEBUG o.c.ui.fxapp.FxApplicationWindows - visible windows: 2
16:06:04.571 [JavaFX Application Thread] DEBUG o.c.ui.fxapp.FxApplicationWindows - visible windows: 1
16:06:05.123 [JavaFX Application Thread] DEBUG o.c.i.common.ClassLoaderFactory - Found jars in cryptomator.pluginDir: 
16:06:05.123 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - AutoStartProvider: Found implementation: org.cryptomator.macos.autostart.MacAutoStartProvider in jar /Applications/Cryptomator.app/Contents/app/mods/integrations-mac-1.1.2.jar
16:06:05.124 [JavaFX Application Thread] DEBUG o.c.i.common.IntegrationsLoader - AutoStartProvider: Implementation is available: org.cryptomator.macos.autostart.MacAutoStartProvider
16:06:05.216 [JavaFX Application Thread] DEBUG o.c.ui.fxapp.FxApplicationWindows - visible windows: 2
16:06:06.149 [App Scheduled Executor 02] DEBUG o.c.common.settings.SettingsProvider - Attempting to save settings to /Users/ag/Library/Application Support/Cryptomator/settings.json
16:06:06.158 [App Scheduled Executor 02] INFO  o.c.common.settings.SettingsProvider - Settings saved to /Users/ag/Library/Application Support/Cryptomator/settings.json
16:06:07.310 [JavaFX Application Thread] DEBUG o.cryptomator.common.CommonsModule - Starting App Background Thread 002
16:06:07.311 [JavaFX Application Thread] DEBUG o.cryptomator.ui.fxapp.UpdateChecker - Checking for updates...
16:06:09.524 [JavaFX Application Thread] INFO  o.cryptomator.ui.fxapp.UpdateChecker - Current version: 1.6.16, lastest version: 1.6.16

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Can anyone help? I really want to use Cryptomator but it’s constantly freezing the Finder (see original message). Any help appreciated!

Same problem here, Macbook with Ventura 13.0.

Switched over from Boxcryptor but this isn’t looking great.

I have updated my OS to Monterey 12.6. No change at all. After the vault has been open for a while, locking my vault fails and causes the Finder to freeze requiring a full restart.

Can anyone help at all?

UPDATE: With help from Cryptomator support, I realized that I had not installed MacFuse properly. (Turns out it’s not so straightforward on Apple Silicon machines.) I now have MacFuse working properly and the freezing-upon-locking problem seems to have vanished.

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