Unable to Delete Items

Hi. I installed Cryptomator on my 2015 Macbook Pro running MacOS Catalina. I also installed FUSE. The vault is inside iCloud.

Options selected:

  • Save Password
  • Unlock on Start
  • Reveal Drive
  • Custom Mount point

Whenever I try to delete a file, I am getting this error message: “The operation can’t be completed because an unexpected error occurred (error code -8062).”

Any thoughts on how I can resolve this?

Can you please do the following:

  1. (Re-)Start Cryptomator
  2. Unlock your vault and go into the parent folder of the item you want to delete
  3. Within Cryptomator’s settings enable debug logging
  4. Try to delete the item
  5. Disable debug logging
  6. Now send us the latest log file (found here). Redact any paths from the log that you don’t want us to see and feel free to send us a PN if you don’t want to post it publicly.

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