Files size to 0 KB

[Pascal_67]

Hello,

My encrypted files size randomly and suddenly go to 0 KB.

For the moment, I saw this on Excel files.

Has anyone ever had the problem (and if possible a solution ) ?

I use the 1.3.4 version 64b on Windows 10 (64b) with Office 2016.

PS : Scuse my “English”

[Michael]

Did you notice this post? Maybe this is also the reason & solution for your problem.

Office Upload Center may interfere with saving to Cryptomator drives

Please note that because of Cryptomator providing the virtual drive via WebDAV, Office Upload Center 2010 will assume Cryptomator files are on a network drive. If you have “paused uploads”, it will silently fail to save files to Cryptomator and they will remain in Office cache unencrypted instead. E.g., this resulted in Excel displaying a small message on the application status bar when trying to save to Cryptomator drive while uploads paused. But exiting Excel doesn’t show any dialog boxes or …

[Pascal_67]

Hello,
Thank you, I will try this solution and tell you.

[Pascal_67]

Hi,
This solution seems to be Ok (I have no more error since I “disable” Office Download Center)

Thank you a lot.

PS: I have to rename “MSOSync.exe” to disable