Error when trying to unlock personal vault

Help Desktop App
#1

Hi there,

I continuously receive an error when trying to unlock my vault. The error message said to report the error so here it is:

org.cryptomator.cryptolib.api.UnsupportedVaultFormatException: Tried to open vault of version 999, but can only handle version 7
	at org.cryptomator.cryptolib.v1.CryptorProviderImpl.createFromKeyFile(CryptorProviderImpl.java:117)
	at org.cryptomator.cryptolib.v1.CryptorProviderImpl.createFromKeyFile(CryptorProviderImpl.java:108)
	at org.cryptomator.cryptolib.v1.CryptorProviderImpl.createFromKeyFile(CryptorProviderImpl.java:40)
	at org.cryptomator.cryptofs.CryptoFileSystemModule.provideCryptor(CryptoFileSystemModule.java:41)
	at org.cryptomator.cryptofs.CryptoFileSystemModule_ProvideCryptorFactory.provideCryptor(CryptoFileSystemModule_ProvideCryptorFactory.java:56)
	at org.cryptomator.cryptofs.CryptoFileSystemModule_ProvideCryptorFactory.get(CryptoFileSystemModule_ProvideCryptorFactory.java:43)
	at org.cryptomator.cryptofs.CryptoFileSystemModule_ProvideCryptorFactory.get(CryptoFileSystemModule_ProvideCryptorFactory.java:11)
	at dagger.internal.DoubleCheck.get(DoubleCheck.java:47)
	at org.cryptomator.cryptofs.CryptoFileSystemImpl_Factory.get(CryptoFileSystemImpl_Factory.java:110)
	at org.cryptomator.cryptofs.CryptoFileSystemImpl_Factory.get(CryptoFileSystemImpl_Factory.java:16)
	at dagger.internal.DoubleCheck.get(DoubleCheck.java:47)
	at org.cryptomator.cryptofs.DaggerCryptoFileSystemProviderComponent$CryptoFileSystemComponentImpl.cryptoFileSystem(DaggerCryptoFileSystemProviderComponent.java:337)
	at org.cryptomator.cryptofs.CryptoFileSystems.lambda$create$0(CryptoFileSystems.java:47)
	at java.base/java.util.concurrent.ConcurrentHashMap.compute(Unknown Source)
	at org.cryptomator.cryptofs.CryptoFileSystems.create(CryptoFileSystems.java:40)
	at org.cryptomator.cryptofs.CryptoFileSystemProvider.newFileSystem(CryptoFileSystemProvider.java:301)
	at org.cryptomator.cryptofs.CryptoFileSystemProvider.newFileSystem(CryptoFileSystemProvider.java:93)
	at java.base/java.nio.file.FileSystems.newFileSystem(Unknown Source)
	at java.base/java.nio.file.FileSystems.newFileSystem(Unknown Source)
	at org.cryptomator.cryptofs.CryptoFileSystemProvider.newFileSystem(CryptoFileSystemProvider.java:134)
	at org.cryptomator.common.vaults.Vault.createCryptoFileSystem(Vault.java:130)
	at org.cryptomator.common.vaults.Vault.unlock(Vault.java:147)
	at org.cryptomator.ui.unlock.UnlockWorkflow.attemptUnlock(UnlockWorkflow.java:100)
	at org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:81)
	at org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:44)
	at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)
#2

Hi.
Same as this: Cryptomator repeatedly losing access to more and more vaults

The vault is format 8 and can only be openend with desktop app 1.6.x or higher.
Please check if you are using the latest desktop app.

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#3

ah thanks so much! works now!

1 Like