Doesn't work anymore

Help Desktop App
1

I used version 1.9 a while ago and today decided to open Cryptomator again.
First thing I noticed was that it just showed me a white square in the middle of the screen.
Then I went to the preferences to check for updates, and that window was visible. I don’t know what that white square was supposed to show, but I guess the vaults window, from what I remember when I used the app.

Updated to 1.12 but now it starts and closes automatically in half a second.
Restarted my computer, but no luck.

I’m on macOS Catalina 10.15.7

EDIT: I tried installing version 1.8.0 and no issues unlike 1.9.0 and now 1.12.0
I will stick to 1.8.0 for now, but I would like to know what’s happening with 1.12.0?

2

I have the same macOS and the exact same problem. Did you get any resolution with 12? Also, pardon my ignorance, but can you tell me how to download older versions. I clicked through and found older versions on Github (and, actually, two newer versions 1.12.1 and 1.12.2), but not sure which files to download.

3

I ended up installing 1.8.0 and it’s working. I don’t think I will be installing any new version until I’m sure it’s working. For what I do, this is more than enough, though.

On this page:

Scroll to version 1.8.0 and click Assets to expand. I’m using the x64 version so it’s this one:
https://github.com/cryptomator/cryptomator/releases/download/1.8.0/Cryptomator-1.8.0-x64.dmg

I’m not an expert on this, but I would guess that the versions that say “arm” are for newer versions? The x64 is working for me on Catalina 10.15.7

Hope it helps

4

I finally figured it out and got 1.11.1 installed. But there is clearly a problem with the 1.12 download - at least on Catalina Mac.

5

Cryptomator 1.12.0 does not support macOS 10.x anymore, due to an update of the GUI library. We forgot to update the required OS version on our Website.

For macOS 10.13/10.14/10.15 users, you have to stay on Cryptomator 1.11.0 or update your system.