Desktop app won’t open since 1.6.16

Help Desktop App
1

Hello,

since version 1.6.16 the App won’t open.
I can only see the app in the task manager but nothing else appears.
Version 1.6.15 still works fine.
Does anybody had the same problem and solved it?

2

Does an update to Version 1.7 solve the issue?

3

I tried every version but nothing works.

4

Anything suspicious in the log file? any WARN or ERROR messages?

5

14:30:24.018 [main] WARN o.c.c.settings.SettingsJsonAdapter - Unsupported vault setting found in JSON: preferredGvfsScheme

This is the only Warn message.

6

Does nobody have an idea?
This is my actual log file:

17:42:03.477 [main] INFO org.cryptomator.common.Environment - user.home: C:\Users
17:42:03.496 [main] INFO org.cryptomator.common.Environment - java.library.path: C:\Program Files\Cryptomator;C:\Windows\Sun\Java\bin;C:\Windows\system32;C:\Windows;C:\Program Files (x86)\Zulu\zulu-8-jre\bin;C:\Program Files\Zulu\zulu-8-jre\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Windows\System32\OpenSSH;C:\Program Files\WindowsPowerShell\Scripts\HP.ClientScriptLibrary;C:\Program Files\IcedTeaWeb\WebStart\bin;C:\Users\AppData\Local\Microsoft\WindowsApps;C:\Program Files\Cryptomator\app;.
17:42:03.497 [main] INFO org.cryptomator.common.Environment - user.language: en
17:42:03.497 [main] INFO org.cryptomator.common.Environment - user.region: null
17:42:03.497 [main] INFO org.cryptomator.common.Environment - logback.configurationFile: null
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.settingsPath: ~/AppData/Roaming/Cryptomator/settings.json
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.ipcSocketPath: ~/AppData/Roaming/Cryptomator/ipc.socket
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.integrationsWin.keychainPaths: ~/AppData/Roaming/Cryptomator/keychain.json
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.logDir: ~/AppData/Roaming/Cryptomator
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.loopbackAlias: cryptomator-vault
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.pluginDir: ~/AppData/Roaming/Cryptomator/Plugins
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.mountPointsDir: ~/Cryptomator
17:42:03.497 [main] INFO org.cryptomator.common.Environment - cryptomator.minPwLength: null
17:42:03.498 [main] INFO org.cryptomator.common.Environment - cryptomator.appVersion: 1.7.3
17:42:03.498 [main] INFO org.cryptomator.common.Environment - cryptomator.buildNumber: msi-4367
17:42:03.498 [main] INFO org.cryptomator.common.Environment - cryptomator.showTrayIcon: true
17:42:03.498 [main] INFO org.cryptomator.common.Environment - cryptomator.p12Path: ~/AppData/Roaming/Cryptomator/key.p12
17:42:03.499 [main] INFO o.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.7.3 on Windows 10 10.0 (amd64)
17:42:03.552 [main] INFO org.cryptomator.ipc.Server - Spawning IPC server listening on socket C:\Users\z0039xhb\AppData\Roaming\Cryptomator\ipc.socket

7

We recieved also other reports, that the GUI won’t open and found another cause, described in Windows: GUI not displayed · Issue #2814 · cryptomator/cryptomator · GitHub

There you can also find a debug version of Cryptomator, which contains a fix for it. The final solution will be in the next minor release of Cryptomator.

1 Like
8

The debug version works! So I will have to wait for the next release.
Thank you!

1 Like