Hi, newbie here! I just installed Cryptomator on my Android tablet, linked it to my Google Drive, and moved files into the encrypted storage. All worked well until I closed the Cryptomator app. When I opened it again and tried to enter my PW, it said “An error has occurred”, and would not open the encrypted storage. I can Remove the file from Cryptomator,then reconnect to Google Drive, and all is well. Surely I don’t have to Remove and reconnect every time I close Cryptomator? What am I doing wrong?
Hi and welcome to the Cryptomator Community ,
Can you please enable debug mode, reproduce the problem and send us the log file?
Thanks for your logs.
The problem is that your vault name contains the character '
, which breaks requests to Google Drive when the app is restarted. This is a known issue, but unfortunately we have not yet fixed it. See Vaults that contain a `'` character in the name can be added but not unlocked after killing and restarting the app · Issue #399 · cryptomator/android · GitHub for further information.
To work around this issue, rename your vault from e.g. Foo's Bar
to Foo Bar
, and everything will work again.