Cant save Excel/Office 365 files while working with cryptomator & fuse-T on my Mac

Help
1

Hello, i’m using the latest versions of:

  • MacOS Ventura (13.4) M2
  • Cryptomator (1.9.0)
  • Fuse-T (1.0.19)

But still i can’t store/save files from office 365 into my Cryptomator files?

Does anybody know why that is and how to solve this issue?

2

Hi there, is there anything in the log file? Any “errors” or “exceptions”?

3

Hi Tobi i see 9 logreports but im no technical expert to see if there these are errors or exceptions?
if you want i can send it as file

4

You can send it to support@cryptomator.org. Or maybe you can describe what you’re actually experiencing. What to do you mean by “can’t save files”? Is there an error message or what happens?

5

I shall try to explain more clearly. Since one month i have a mac mini M2 and installed cryptomator. This weekend i made a copy of my HDD files into the cryptomator drive and started using cryptomator.

But when i open a excel file (stored in the cryptomator drive) it works as normal. But when i try to close that same file (and save the changes) it’s not possible and gives an error?
I looked to this ‘saving’ problem in this community and i saw in 1 the solution, which said you need to install (the latest) fuse-t and cryptomator. Cryptomator i had already so i installed the latest Fuse-T. But after installing i stil cant save changes in excel files (other files for example pdf are no problem). So i stilI get the same error as before using fuse-t.
PS i noticed when ik look after trying to save at the cryptomator folder (were the excel files is) i see that there are some extra (temp) folders (which i didn’t make).

6

@tobihagemann, did you have time to look into this problem?

7

Good day Sir.
I was facing a similiar problem but with

  • Win11 Home
  • Cryptomator (1.9.1)
  • Microsoft OneDrive

I use cryptomator to encrypt my CAD-Files. I create them with a software called Autodesk Inventor.
In order to save CAD-Files I have to create a so called Workspace with said software. When I used Inventor and wanted to save files in the Cryptomator file, the CAD-Software could not save the files because it could not create the workspace. I went to the cryptomator settings and there to virtual drive (Virtuelles Laufwerk in german). I changed the drive type (Laufwerkstyp) from automatic to WinFsp (Local drive). After that change i could create my workspace and successfully save my files. Maybe that helps in your case too.
Best regards, Max.

8

Hi Max,

Thanx for your reply :-).

When like to test your advice in my Cryptomator app it’s not possible to choose WinFsp?
I see 4 options:

  • automatic
  • fuse-t (experimental)
  • WebDAV (apple script)
  • WebDAV (HTTP Address)

Do you know what can be different between our cryptomator App?s

Best Regards Dirk

9

You are using different OS.
Fuse-T = Mac
WinFSP = Windows

10

Hello.

As Michael said, i am using windows not mac. I just tried intuitively.

Good luck, max.