Since recently cannot unlock my vault on iPad iOS. It accepts my password (Or Face ID) and returns back to the screen telling me that I must unlock the vault in order to access the files.
It works fine on MacOS and my iPhone iOS.
What could be the issue?
Thanx,
JCP
I deleted and reinstalled CRYPTOMATOR on the iPad. I now can access and open the files on the iPad.
However I have two VAULTS, on all other devices (several MacOS, iPhones), the Vaults are being displayed with the VAULTS FOLDER NAME. But on the iPad now, both VAULTS are displayed as “/”… can one change the VAULT name?
I am accessing the Vaults via WEBDAV.
Strange enough, I have a RENAME VAULT on the iPhone iOS, but not on the iPad iOS… The RENAME VAULT option is missing on the iPad.
Hi.
First of all I would like to make you aware that you most probably exposed your real name with the iPhone screenshot. If I am right you may want to modify this picture and mask it.
Bejond this:
The rename function in the mobile apps is rather basic and not really documented. If you rename a vault in the apps, you simply rename the vault folder. This means you are right, the vault folder is the name of the vault. Please be aware: if you change the vault folder name for a vault, all other devices that have this vault listed will not find the vault anymore, because the folder path (with the original folder name) does not exist anymore. You have to unlist the „old“ vault und add the renamed one so that the new vault path is configured.
Bejond this it seems like vault that were originally created by a mobile app cannot be renamed by a mobile app. I dont know why this is, but this is the behaviour on my environment with iPad/iOS/Desktop.
I recommend the following steps if you want to rename a vault (sorry, not very convenient)
Regarding the not visible vault name on your iPad.
Is there a change that you selected the vault folder as target of your WebDAV connection? If yes, please change the connection settings to the folder above your vault folder.
Please see here: "Vault is root folder of the cloud connection" dialog shown, what to do?
It’s tagged as android but it the same for iOS, but maybe there is no message in the iOS version. For me it’s worth a try.
Thanx for pointing out the real name thing. Whether it was my real name or not, I replaced the photos… thanx.
The renaming makes sense… in fact I do not want to rename the VAULT, but I want the VAULT NAMES appear on iOS iPad. Yes, it could be that I have selected the VAULT folder as target, and not the folder above. But in the folder above, there are 2 Vaults. So which one will then be selected? I will give it a try nevertheless…
Will give a briev feedback once I know more…
If you have 2 vault on the same WebDAV, you just need 1 connection string to your WebDAV folder above the 2 vaults (or even higher).
The actual path to your vault below that connection point is given when you add the vaults.
Example:
Your WebDAV storage looks like this
YourWebdav/SomeFolder/NextLevelFolder/YourVault1
YourWebdav/SomeFolder/NextLevelFolder/YourVault1
Then please set the WebDAV user (configured in your storage environment) to have its root at either „YourWebdav“, or „SomeFolder“ or „NextLevelFolder“.
When you want to add your vaults, just use that connection and navigate to „YourVault1“ and „YourVault2“
Strange, now I have removed the VAULTS from my iPad, and I am unable to add any of the existing vaults to the iPad any more. It says SERVER DOES NOT SEEM TO BE WEBDAV COMPATIBLE… no matter whether I point the address to the VAULT itself, or as suggested by you to the parent folder.
And when I entered the address before, I never was given the choice to navigate to anywhere…
configured in my storage environment? You mean the address I enter in Cryptomator when adding a new VAULT? I have used the same web address on MacOS, iOS iPhone to directly point at the VAULT. And it shows the VAULT NAME everywhere, except on the iPad. It was showing the correct names on the iPad all the time, just stopped doing so recently. Nothing was changed, except the iOS updates…
Regarding your error:
This may help
Regarding the navigation:
If I want to add an existing vault in my WebDAV, I have this screen after selecting my WebDAV connection. And here I can navigate to the vault path.
Thank you - it works now as you described it.
The error before was exactly due to a wrong information in a post I read earlier (which was quoted in the post have quoted). The post WebDAV URLs of Common Cloud Storage Services stated the wrong syntax for ownCloud WEBDAV access. And I had copied his syntax already - now returned back to my previous syntax, and it works.
The misleading post states that the owncloud syntax should be:
https://{host}/{path}/remote.php/webdav (this syntax is wrong and not working for me)
However the correct syntax is:
https://{host}/remote.php/webdav/{path}
Thank you for your feedback.
According to this documentation, the given path is the standard. I guess it depends on your (or your providers) owncloud installation.
Glad you were able to make it work.
