Vault showing as empty on one computer, but not another

[Michael]

Hi.

@brifra

The only thing I find that was different in the two software was under one (the one that’s working) virtual drive Volume Type is “Dokany” the other (that’s NOT working) that option isn’t available and only WebDav is an option. any ideas?

You have to install dokany by your self since version 1.6.
or if doubelst to you can also install WinSFP as virtual file system

Please check also this post:

[1.5.0 - 1.5.19] Empty Vault, but still allocates Space

This article applies to: Cryptomator Desktop Version 1.5.0 to 1.5.19 Error Description After unlocking the vault, it appears empty. Also, your Cryptomator version is below 1.6.0. Reason Most probably this is due to either an incomplete sync or a file/folder conflict. Each Cryptomator vault has a root folder as the entry point to the vault content from which you can reach all other content. To this root, like any other directory inside a vault, corresponds one encrypted directory. If your s…

If your vault is not showing files on machine a, but is showing files on machine b, it’s most likely that the encrypted vault files are not available to Cryptomator on machine a. Possible reasons: incomplete sync, right management (no read permission),
An other reason might be incompatible Cryptomator versions (eg vault is format 8, Cryptomator is version 1.5.x)