Update does not work

Help Desktop App
1

Update fails with the following message:

“A running instance of Cryptomator is found, using files marked for update. Please close it to continue.

Current version 1.16.0 update to: 1.18.0

2

Hi. Have you checked that Cryptomator is not running in the background? (e.g. with task manager)

3

Hi Michael,

I had not checked this but now I have and Cryptomator was not running

4

I had Windows 10 running when Cryptomator was installed, recently the system was updated to Windows 11, could that cause the problem?