Unlock Failed. See log for details. MacOS 10.14.1

os:mac

#1

I cannot unlock my vault. A restart fixes the problem but after unlocking and relocking I cannot unlock it again. I would be grateful for assistance.

20:47:25.673 [JavaFX Application Thread] ERROR o.c.ui.controllers.UnlockController - Unlock failed for technical reasons.
java.nio.file.FileSystemException: /Users/James/Library/Application Support/Cryptomator/archivepLXdZgDNQxrI: Device not configured
at java.base/sun.nio.fs.UnixException.translateToIOException(Unknown Source)
at java.base/sun.nio.fs.UnixException.rethrowAsIOException(Unknown Source)
at java.base/sun.nio.fs.UnixException.rethrowAsIOException(Unknown Source)
at java.base/sun.nio.fs.UnixFileSystemProvider.newDirectoryStream(Unknown Source)
at java.base/java.nio.file.Files.newDirectoryStream(Unknown Source)
at org.cryptomator.ui.model.FuseVolume.createDirIfNotExist(FuseVolume.java:63)
at org.cryptomator.ui.model.FuseVolume.mount(FuseVolume.java:53)
at org.cryptomator.ui.model.Vault.unlock(Vault.java:109)
at org.cryptomator.ui.controllers.UnlockController.lambda$didClickUnlockButton$0(UnlockController.java:392)
at org.cryptomator.ui.util.Tasks.lambda$create$0(Tasks.java:33)
at org.cryptomator.ui.util.Tasks$TaskImpl.call(Tasks.java:139)
at javafx.graphics/javafx.concurrent.Task$TaskCallable.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)


#2

Same issue on my end. This is definitely a bug. I’m using FUSE on Mac OS Mojave. Please fix!


#3

I see this one in my log:

11:32:40.164 [JavaFX Application Thread] ERROR o.c.ui.controllers.UnlockController - Unlock failed for technical reasons.
org.cryptomator.ui.model.Volume$VolumeException: org.cryptomator.frontend.webdav.mount.Mounter$CommandFailedException: Unexpected mount result:
        at org.cryptomator.ui.model.WebDavVolume.mount(WebDavVolume.java:63)
        at org.cryptomator.ui.model.WebDavVolume.mount(WebDavVolume.java:47)
        at org.cryptomator.ui.model.Vault.unlock(Vault.java:109)
        at org.cryptomator.ui.controllers.UnlockController.lambda$didClickUnlockButton$0(UnlockController.java:392)
        at org.cryptomator.ui.util.Tasks.lambda$create$0(Tasks.java:33)
        at org.cryptomator.ui.util.Tasks$TaskImpl.call(Tasks.java:139)
        at javafx.graphics/javafx.concurrent.Task$TaskCallable.call(Unknown Source)
        at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.base/java.lang.Thread.run(Unknown Source)
Caused by: org.cryptomator.frontend.webdav.mount.Mounter$CommandFailedException: Unexpected mount result:
        at org.cryptomator.frontend.webdav.mount.MacAppleScriptMounter.mount(MacAppleScriptMounter.java:52)
        at org.cryptomator.frontend.webdav.servlet.WebDavServletController.mount(WebDavServletController.java:102)
        at org.cryptomator.ui.model.WebDavVolume.mount(WebDavVolume.java:60)
        ... 12 common frames omitted

A restart helped. Possibly a timing issue between webdav mount being disconnected (restarting it cleared the problem). OSX 10.13.6 with cryptomator 1.4.0.


#4

Same problem (Cryptomator 1.4.1 (1249) on macOS 10.14.2) using FUSE volume type. Too lazy to restart; switching back to WebDAV got the volume mounted. Issues with the FUSE stuff?


#5

I’m also seeing this (somewhat unrelated), but this is using Cryptomator 1.4.1 and failing to rsync properly:

rsync: writefd_unbuffered failed to write 32768 bytes [sender]: Broken pipe (32)
rsync: write failed on "..../xaa": Input/output error (5)
rsync error: error in file IO (code 11) at /BuildRoot/Library/Caches/com.apple.xbs/Sources/rsync/rsync-52/rsync/receiver.c(268) [receiver=2.6.9]
rsync: connection unexpectedly closed (97 bytes received so far) [generator]
rsync error: error in rsync protocol data stream (code 12) at /BuildRoot/Library/Caches/com.apple.xbs/Sources/rsync/rsync-52/rsync/io.c(453) [generator=2.6.9]
rsync: connection unexpectedly closed (30 bytes received so far) [sender]
rsync error: error in rsync protocol data stream (code 12) at /BuildRoot/Library/Caches/com.apple.xbs/Sources/rsync/rsync-52/rsync/io.c(453) [sender=2.6.9]