"Unlock failed. See log file for details" /OneDrive

Hello! I get the following error message now suddenly when I try to open my vault (in my case a OneDrive)
I managed to find the log, but I lack the expertise to make sense of it, so I thought id reach out to you guys and humbly ask if someone with a kind soul and the know-how (or several) to help me.
I store incredibly much in there, and I wouldn´t hesitate to even reward a person if they are able to fix it, not to mention it would be incredibly generous.

Cheers, and thank you all in advance

04:07:29.518 [main] INFO  org.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.4.15 on Windows 10 10.0 (amd64)
04:07:29.623 [main] INFO  o.c.launcher.IpcProtocolImpl - Received launch args: 
04:07:29.793 [JavaFX Application Thread] INFO  org.cryptomator.launcher.Cryptomator - JavaFX application started.
04:07:29.865 [JavaFX Application Thread] INFO  org.cryptomator.jni.JniModule - loaded WinFunctions.dll
04:07:29.888 [JavaFX Application Thread] INFO  o.c.ui.controllers.MainController - Unable to setPreferencesHandler, probably not supported on this OS.
04:07:41.905 [JavaFX Application Thread] INFO  o.c.ui.controllers.WelcomeController - Current version: 1.4.15, lastest version: 1.4.15
04:07:42.578 [pool-1-thread-1] INFO  o.c.common.settings.SettingsProvider - Settings saved to C:\Users\RAJDER\AppData\Roaming\Cryptomator\settings.json
04:07:52.377 [JavaFX Application Thread] INFO  o.c.k.WindowsProtectedKeychainAccess - Unable to load existing keychain file, creating new keychain.
04:07:53.336 [pool-1-thread-1] INFO  o.c.common.settings.SettingsProvider - Settings saved to C:\Users\RAJDER\AppData\Roaming\Cryptomator\settings.json
04:09:02.635 [Background Thread 3] INFO  com.dokany.java.DokanyDriver - Dokany version: 130
04:09:02.636 [Background Thread 3] INFO  com.dokany.java.DokanyDriver - Dokany driver version: 0
04:09:02.648 [Background Thread 4] WARN  com.dokany.java.DokanyDriver - Error while mounting
java.lang.IllegalStateException: Mount failed: Cannot install driver.
	at com.dokany.java.DokanyDriver.start(DokanyDriver.java:65)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:834)
04:09:02.649 [Background Thread 3] ERROR o.c.frontend.dokany.MountFactory - Mounting failed.
java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Mount failed: Cannot install driver.
	at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)
	at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:205)
	at org.cryptomator.frontend.dokany.Mount.mount(Mount.java:36)
	at org.cryptomator.frontend.dokany.MountFactory.mount(MountFactory.java:119)
	at org.cryptomator.ui.model.DokanyVolume.mount(DokanyVolume.java:51)
	at org.cryptomator.ui.model.Vault.unlock(Vault.java:115)
	at org.cryptomator.ui.controllers.UnlockController.lambda$didClickUnlockButton$0(UnlockController.java:494)
	at org.cryptomator.ui.util.Tasks.lambda$create$0(Tasks.java:33)
	at org.cryptomator.ui.util.Tasks$TaskImpl.call(Tasks.java:139)
	at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.lang.IllegalStateException: Mount failed: Cannot install driver.
	at com.dokany.java.DokanyDriver.start(DokanyDriver.java:65)
	... 5 common frames omitted
04:09:02.649 [JavaFX Application Thread] ERROR o.c.ui.controllers.UnlockController - Unlock failed for technical reasons.
org.cryptomator.ui.model.Volume$VolumeException: Unable to mount Filesystem
	at org.cryptomator.ui.model.DokanyVolume.mount(DokanyVolume.java:56)
	at org.cryptomator.ui.model.Vault.unlock(Vault.java:115)
	at org.cryptomator.ui.controllers.UnlockController.lambda$didClickUnlockButton$0(UnlockController.java:494)
	at org.cryptomator.ui.util.Tasks.lambda$create$0(Tasks.java:33)
	at org.cryptomator.ui.util.Tasks$TaskImpl.call(Tasks.java:139)
	at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.cryptomator.frontend.dokany.MountFailedException: java.lang.IllegalStateException: Mount failed: Cannot install driver.
	at org.cryptomator.frontend.dokany.MountFactory.mount(MountFactory.java:128)
	at org.cryptomator.ui.model.DokanyVolume.mount(DokanyVolume.java:51)
	... 11 common frames omitted
Caused by: java.lang.IllegalStateException: Mount failed: Cannot install driver.
	at com.dokany.java.DokanyDriver.start(DokanyDriver.java:65)
	... 5 common frames omitted
04:09:07.127 [JavaFX Application Thread] INFO  org.cryptomator.launcher.Cryptomator - JavaFX application stopped.
04:09:07.130 [main] INFO  org.cryptomator.launcher.Cryptomator - Shutting down...
04:09:07.132 [Thread-0] INFO  o.c.launcher.CleanShutdownPerformer - Goodbye.

Hi. I’m not sure if this is the solution, but I can see that you dokany version is outdated.
Here’s the latest version 1.3.1
https://github.com/dokan-dev/dokany/releases/download/v1.3.1.1000/DokanSetup_redist.exe

1 Like

Hi, I updated to the one you linked.
However now it opens but all my files are wiped :confused:

Can you provide another log file?

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