Unable to get a License


I tried many times and with different browsers but I’m not able to pay the 10 euros to get a license.

I dont want to use Google Play store.

Maybe the payment system is momentanly down?

Page just won’t load …


Hey and welcome to the Cryptomator Community :slightly_smiling_face:,

Thank you very much for letting us know, we hope to have the service up and running as soon as possible and will let you know here once that is the case.

Status update: The checkout process of our payment provider Paddle is currently down. We have contacted Paddle on all available channels that they are aware of the issue and hope, that it get fixed soon.

We apologize for the inconvenience.

Alright thanks for your answer :wink:

Should work again :slight_smile:

Depending on the payment method you used, there is a fraud detection process running that may take shorter or longer…in your case longer :sweat_smile:

You should receive the license soon by mail.

Yeah I just got the email haha thanks anyway ! :wink:

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