I am suddenly unable to copy files from Windows Explorer to an unlocked Cryptomator vault. The message suggests that this is due to a missing permission. However, after unlocking the vault, I must have permission. Am I misunderstanding something?
At first, I thought this was due to the outdated version 1.17.0. However, the problem persists even after updating to 1.17.1.
I would appreciate any help.
Just because you unlocked the vault doesn’t mean you have permission to write into it.
Please check and confirm, that your Windows user has write access to the folder where your vault files (the encrypted ones) are located.
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Hi Michael,
Thanks for your reply.
I have tried to grant full authorisation to the folder in which the vault is located. So in locked state in my user data drive.
By right clicking and selecting Share / Security I can see that everyone has full access.
Even if I have unlocked the vault, everyone has full access.
After unlocking the vault, I can see the vault as a network address. I was able to set full access for myself with the extended option. Unfortunately, I still can’t copy a file to the vault. I get the error message “You need permissions…”
I did not encounter this situation before.
Mhm. Ok.
Which volume type are you using?
Do you open the app with the same user your are logged in at windows, or are you using a different user?
Hi Michael,
Sorry for my late reply which is due to sickness.
I hope I understood your questions correctly.
My volume type is a hard disk under Windows 11 latest version. The vault is stored in a folder leke D:\my documents\crypto-name.
I am at a loss with your Question deling with user names.
I enter Windows with a password and I install the vaults in a file within the Hard disk volume within a Windows file like mentioned before.
I certainly misunderstand you completely.
I solved my problem temporarily by installing a new yalut an then coping the contant of the broken vault into the new one.
But the I am confronted with a new problem. I just made some corrections in an Excel file within this vault, but I could not save the file in the vault. I obtain an error message saying the file is protected which I have never done.
I am really sorry leeling that I have not understood your questions. But hope I could have made understood my situation.