No issue back then but now it could not connect to onedrive via iOS, no issue on windows or android.
Error message is “The operation couldn’t be completed. (MSALErrorDomain error -50000.)”
It occurred after msft login page completed.
Cloud service status showed onedrive has been already logged in.
I migrated my cryptomator safe from one MS365 tenant to another and therefore I needed to delete everything (safe and OneDrive credentials) in the app. After I logged into the new tenant account I got the MSAL error. The classic „login and logout“ approach didn’t work.
Deleting the cache and reinstalling the app didn’t work out either.
Here the solution:
Log into the old tenant account → Cryptomator Cloud Settings → OneDrive logoff → Delete App Connection/Permission in new tenant Azure AD → Log into the new tenant account at Cryptomator App → select safe
@tobihagemann , any update? this issue is like taking forever and I paid the app but cant really use it???
Could you take some actions and keep up the support level?
One of your log files showed indeed more details about the -50000 error:
{MSALErrorDescriptionKey=parentViewController is a required parameter on iOS 13., MSALInternalErrorCodeKey=-42000}
But it doesn’t make a lot of sense without knowing the context of it. Since it’s an issue with the authentication for OneDrive, I can only think of two possible solutions:
Using the logout/login function inside Cryptomator via its settings under “Cloud Services”.