Sync via iOS does not work anymore

Help iOS App
1

Hey all,

I use Cryptomator with Google Drive and Dropbox and I am very satisfied. But since Saturday, unfortunately, the Files app on the iPhone no longer syncs. Here is some info:

  • Sync via desktop (Windows) works
  • both cloud services do not work, the Files app only shows “Loading…”.
  • a reinstall of Google Drive did nothing
  • a reinstall of the Files app did nothing
  • I have the feeling that the problem appears since my update to iOS 17. Can this be?

Do you have any ideas? Thank you very much in advance

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2

You can try the following:

  1. Go to the Cryptomator app
  2. Open up the settings (gear icon in the top left)
  3. Select “Cloud Services”
  4. Select “Google Drive”
  5. Tap the “+” button at the top right and re-authenticate
1 Like
3

Amazing, it now works! Thank you.

4

Oh no, I answered too fast. Seems to be another problem because without doing anything different I am not able to login (both Dropbox & Google Drive) and I additionally tried your idea another time: not working.