Sync issues with Nextcloud

Help Desktop App
1

Hello there!

I am aware of that I communicate with the community and developers of Cryptomator and not with Nextcloud. However, I’m really annoyed that I always have issues with Nextcloud and the process of syncing. I just created a new Cryptomator vault in my Nextcloud folder and I wanted to upload some “backup files”. I got this error as expected :frowning:

grafik

Does anyone know here how I can resolve this issue? Or does anyone here have similar issues?

Regards
Mattis

2

The Nextcloud client provides some error code, such as Internal Server Error 500 or something like that.

3

grafik

4

Hi Mattis,

I don’t have an answer but I do have an alternative. My approach is to use the native NextCloud sync client to keep the vault on my NextCloud instance as well as on my Linux machine and my wife’s Windows PC. So far this has worked well for me.

Don

5

Hey Don!

That’s obviously the way to sync the encrypted files with the cloud, anyway. Since Cryptomator is the encryption software, not the software talking to the cloud. I use the native Nextcloud client to sync the files with the server.

Sincerely
Mattis

6

Hi Mattis,
I have the same problem. I am able to synch large folders with Nextcloud client on my Mac. But Cryptomator folders always make problems for a reason I do not understand yet. Have you come accross a solution for your problem in the last months? I’d very much appreciate any idea or also just a “No, still having the same Problem”

Thanks,
Alex

7

Have similar issues. Just got a Storage Share account from Hetzner which runs NextCloud. I am trying now to transfer my cryptomator vault on it. its around 4 GB. It is trying to do this already over 24 hours. Also had some errors that some files could not be found and so on.

My approach until now was to just move the cryptomator folder into the shared windows nextcloud folder.

So what is your experience? Will the vault folders be corrupted and have data loss? Will this be a constant hassle? Because this seems a bit problematic…

8

btw does anybody know if there is also a thread in nextcloud community about this?

9

i have a similar problem with my self hosted nextcloud and cryptomator and my android phone. my pc was syncing everything just fine. i couldnt sync a few folders that were encrypted with cryptomator, the nextcloud mobile app downloaded like 2KB and that was it, nothing in the logs, sometimes a error message that “something went wrong”. other cryptomator folders were synching fine.

the faulty folders had something in common, they had a few layers (i counted at least 3 and in my case a maximum of 5) in their decrypted folderstructure and i thought it might be a bit to long for filenames or something like that.

i tried a few things, i re-did the encryption and changed the max length for the encrypted filenames in cryptomator from 220 to 36 (the minimum) and uploaded the encrypted folder to my nextcloud but no luck, same behavior, 2KB in download and nothing more.

so i zipped every main folder, made a new vault with only the zipped files in it, encrypted the whole thing and uploaded it, now the nextcloudmobile app syncing the folder just fine and i can access every file after decrypting with cryptomator.

but i dont know who is doing something wrong here.