Stuck on unlocking


#1

The app is stuck in unlocking a vault. The vault is stored in Dropbox. Have tried reinstalling the app and re-reading the vault.

Anyone have any other suggestions?


Error trying to decrypt vakue on Huawei Mate 9 encrypted microSd and device
#2

Just tested it and did not have any problems.
If you try to connect to drobbox during vault cration, you can try to setup the Dropbox link first, and then start the vault creation process.
To do that, go to „settings -> cloud-services“ and click Dropbox and enter your credentials. Then you’ll be asked from Dropbox to grant Cryptomator access to your Dropbox. Confirm, and then you should see under the Dropbox button „logged in as xxxx“.
After that create your vault and select Dropbox as provider. Then this connection will be used.


#3

Thank you! It seems to be working now.