Running application failed: "java.lang.UnsupportedOperationException: Protocol family not supported"

fdieu · June 20, 2023, 12:09am

16:54:52.053 [main] INFO org.cryptomator.common.Environment - user.home: C:\Users\ABC
16:54:52.069 [main] INFO org.cryptomator.common.Environment - java.library.path: C:\Program Files\Cryptomator;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64\compiler;C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v11.0\bin;C:\Program Files\NVIDIA GPU Computing Toolkit\CUDA\v11.0\libnvvp;F:\TOOLS\ReScene Apps\srrGUI;C:\Program Files\PuTTY;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\QuickTime\QTSystem;C:\Program Files\Mellanox\WinMFT;C:\Program Files\Mellanox\MLNX_VPI\IB\Tools;C:\Program Files\Mellanox\MLNX_CIMProvider\lib\mft;C:\Program Files\NVIDIA Corporation\N;C:\Program Files (x86)\Calibre2;C:\Program Files\ImageMagick-7.0.10-34-portable-Q16-x64;C:\Program Files\dotnet;C:\Program Files (x86)\dotnet;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\OpenSSH;C:\Program Files (x86)\nodejs;C:\Program Files\Docker\Docker\resources\bin;C:\ProgramData\DockerDesktop\version-bin;C:\Program Files\Process Lasso;C:\Python37\Lib\site-packages\mido;C:\Users\ABC\AppData\Local\Programs\Python\Python311;C:\Users\ABC\AppData\Local\Programs\Python\Python311\Scripts;C:\Users\ABC\AppData\Local\Programs\Python\Python39\Scripts;C:\Users\ABC\AppData\Local\Programs\Python\Python39;C:\Users\ABC\AppData\Local\Programs\Python\Python39\Lib\site-packages;C:\Users\ABC\AppData\Local\Programs\Python\Python39;C:\Program Files\mpv;C:\Program Files\Streamlink\bin;C:\Program Files\mpvnet;C:\Program Files\WinMerge;C:\Program Files\Git\cmd;C:\Users\ABC.cargo\bin;C:\Users\ABC\AppData\Local\Microsoft\WindowsApps;C:\Users\ABC\AppData\Local\GitHubDesktop\bin;C:\Users\ABC\AppData\Local\Microsoft\WindowsApps;C:\Users\ABC\AppData\Roaming\npm;C:\Program Files\Cryptomator\app;.
16:54:52.069 [main] INFO org.cryptomator.common.Environment - user.language: en
16:54:52.070 [main] INFO org.cryptomator.common.Environment - user.region: null
16:54:52.070 [main] INFO org.cryptomator.common.Environment - logback.configurationFile: null
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.settingsPath: ~/AppData/Roaming/Cryptomator/settings.json
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.ipcSocketPath: ~/AppData/Roaming/Cryptomator/ipc.socket
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.integrationsWin.keychainPaths: ~/AppData/Roaming/Cryptomator/keychain.json
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.logDir: ~/AppData/Roaming/Cryptomator
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.loopbackAlias: cryptomator-vault
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.pluginDir: ~/AppData/Roaming/Cryptomator/Plugins
16:54:52.070 [main] INFO org.cryptomator.common.Environment - cryptomator.mountPointsDir: ~/Cryptomator
16:54:52.071 [main] INFO org.cryptomator.common.Environment - cryptomator.minPwLength: null
16:54:52.071 [main] INFO org.cryptomator.common.Environment - cryptomator.appVersion: 1.9.1
16:54:52.071 [main] INFO org.cryptomator.common.Environment - cryptomator.buildNumber: msi-4502
16:54:52.071 [main] INFO org.cryptomator.common.Environment - cryptomator.showTrayIcon: true
16:54:52.071 [main] INFO org.cryptomator.common.Environment - cryptomator.p12Path: ~/AppData/Roaming/Cryptomator/key.p12
16:54:52.071 [main] INFO o.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.9.1 on Windows 10 10.0 (amd64)
16:54:52.115 [main] ERROR o.cryptomator.launcher.Cryptomator - Running application failed
java.lang.UnsupportedOperationException: Protocol family not supported
at java.base/sun.nio.ch.SelectorProviderImpl.openServerSocketChannel(Unknown Source)
at java.base/java.nio.channels.ServerSocketChannel.open(Unknown Source)
at org.cryptomator.desktop@1.9.1/org.cryptomator.ipc.Server.create(Server.java:36)
at org.cryptomator.desktop@1.9.1/org.cryptomator.ipc.IpcCommunicator.create(IpcCommunicator.java:49)
at org.cryptomator.desktop@1.9.1/org.cryptomator.launcher.Cryptomator.run(Cryptomator.java:89)
at org.cryptomator.desktop@1.9.1/org.cryptomator.launcher.Cryptomator.main(Cryptomator.java:67)
16:54:52.118 [main] INFO o.cryptomator.launcher.Cryptomator - Exit 1

Unable to run/launch Cryptomator despite multiple attempts uninstalling and reinstalling fresh with the latest version 1.9.1.

infeo · June 20, 2023, 1:20pm

Welcome to the Cryptomator community

Cryptomator requires a certain Windows feature to run, which was introduced with Windows 1803 (or better, build 17134): UNIX sockets.

If this feature is deactivated on your Windows system, you cannot use Cryptomator.

fdieu · June 20, 2023, 11:37pm

Currently running Windows 10 22H2 Build 19045.3086 and the “Windows Subsystem for Linux” feature is also enabled.

philly4 · June 21, 2023, 2:03am

I’m not exactly sure how to enable/disable the feature @infeo mentioned, but I’m pretty sure enabling/disabling windows subsystem for linux is irrelevant to the specific library/feature that is required for Cryptomator to run on Windows.

I have never enabled windows subsystem for linux and Cryptmator works fine. I have also never disabled other default features. You may need to investigate other non-standard features/settings you have made to your windows setup.

infeo · June 21, 2023, 7:54am

I also don’t know how to enable (let alone disable) that feature. It might not even be listed in the “Windows feature” list. My only suggestion would be the reset-everything-tool: Reinstall Windows.

fdieu · June 22, 2023, 9:37pm

Following @infeo 's link regarding UNIX sockets, it seems this may be an issue with AF_UNIX service:

http://revertservice.com/10/afunix/

However, I’ve been unsuccessful in my attempts to repair/reinstall the afunix service in Windows. May just have to reset-everything barring any other useful tips on this matter.