Refund for android version (bought from website)

I’m not really sure if this is the appropriate place to ask this question, but where to do I go for a refund? I bought a license, not realizing it wasn’t going to work with the provider I am using.

Hey and welcome to the Cryptomator Community :slightly_smiling_face:!

Just sent you a direct message.

P.S.: Maybe your cloud supports WebDAV, check it for example in WebDAV URLs of Common Cloud Storage Services

Hi,

I have a similar request. I’ve bought the license key for the Android apk just a few days ago, but I’m having a very hard time with my Chromebook, so I’d like to re-purchase it through the GPlayStore this time. Would it be possible to have a refund for the APK license, or maybe a switch to the Google Playstore version ?

thanks in advance
cheers

Hey and welcome to the Cryptomator Community :slightly_smiling_face:!

Just sent you a direct message.

Hey can you help me to get refund for my android lisence as I only used cryptomater pc version for a while now and liked everything out there so i happened to purchase the android key from website too but now I’m discovering that it doesn’t show any thumbnail, which makes it useless for me as I was only intending to use it to store thousands of my photos but scrolling through thousands of photos without thumbnail makes my head roll.

Perhaps Cryptomator could add features like thumbnails and others in future versions of the app. For now, I’m keeping both my APK Store and Play Store licenses. It doesn’t cost much (though I understand ‘cheap’ can be relative), and honestly, it doesn’t hurt to support these guys.

Send me in a direct message your email address used to buy the app or send it to support@cryptomator.org