I have worked with a Cryptomator tresor in Pcloud since several years. Now I have bought a new PC and want to use my tresor on the Pcloud drive P:. I can choose the masterkey file in the Cryptomator app, but to use the safe, but then Cryptomator gets an error loading the safe.
How can I use an existing safe on a new PC?
Hi.
Please send the error message.
The error messags is “Fehler beim Laden des Tresors” (Error on loading of the safe).
This is the Error log:
Error Code NTQS:JLNH:JLNH
java.nio.file.NoSuchFileException: P:\Cryptomator\pCloud\vault.cryptomator
at java.base/sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
at java.base/sun.nio.fs.WindowsFileSystemProvider.newByteChannel(Unknown Source)
at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
at java.base/java.nio.file.Files.newByteChannel(Unknown Source)
at java.base/java.nio.file.Files.readAllBytes(Unknown Source)
at java.base/java.nio.file.Files.readString(Unknown Source)
at org.cryptomator.desktop@1.16.0/org.cryptomator.common.vaults.VaultConfigCache.readConfigFromStorage(VaultConfigCache.java:61)
at org.cryptomator.desktop@1.16.0/org.cryptomator.common.vaults.VaultConfigCache.reloadConfig(VaultConfigCache.java:30)
at org.cryptomator.desktop@1.16.0/org.cryptomator.common.vaults.VaultConfigCache.get(VaultConfigCache.java:39)
at org.cryptomator.desktop@1.16.0/org.cryptomator.common.vaults.VaultListManager.create(VaultListManager.java:119)
at org.cryptomator.desktop@1.16.0/org.cryptomator.common.vaults.VaultListManager.lambda$add$0(VaultListManager.java:76)
at java.base/java.util.Optional.orElseGet(Unknown Source)
at org.cryptomator.desktop@1.16.0/org.cryptomator.common.vaults.VaultListManager.add(VaultListManager.java:75)
at org.cryptomator.desktop@1.16.0/org.cryptomator.ui.addvaultwizard.ChooseExistingVaultController.chooseFileAndNext(ChooseExistingVaultController.java:87)
at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.javafx.reflect.Trampoline.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.reflect.MethodUtil.invoke(Unknown Source)
at javafx.fxml@23.0.1/com.sun.javafx.fxml.MethodHelper.invoke(Unknown Source)
at javafx.fxml@23.0.1/javafx.fxml.FXMLLoader$MethodHandler.invoke(Unknown Source)
at javafx.fxml@23.0.1/javafx.fxml.FXMLLoader$ControllerMethodEventHandler.handle(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
at javafx.base@23.0.1/javafx.event.Event.fireEvent(Unknown Source)
at javafx.graphics@23.0.1/javafx.scene.Node.fireEvent(Unknown Source)
at javafx.controls@23.0.1/javafx.scene.control.Button.fire(Unknown Source)
at javafx.controls@23.0.1/com.sun.javafx.scene.control.behavior.ButtonBehavior.mouseReleased(Unknown Source)
at javafx.controls@23.0.1/com.sun.javafx.scene.control.inputmap.InputMap.handle(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.CompositeEventHandler$NormalEventHandlerRecord.handleBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventUtil.fireEventImpl(Unknown Source)
at javafx.base@23.0.1/com.sun.javafx.event.EventUtil.fireEvent(Unknown Source)
at javafx.base@23.0.1/javafx.event.Event.fireEvent(Unknown Source)
at javafx.graphics@23.0.1/javafx.scene.Scene$MouseHandler.process(Unknown Source)
at javafx.graphics@23.0.1/javafx.scene.Scene.processMouseEvent(Unknown Source)
at javafx.graphics@23.0.1/javafx.scene.Scene$ScenePeerListener.mouseEvent(Unknown Source)
at javafx.graphics@23.0.1/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(Unknown Source)
at javafx.graphics@23.0.1/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Unknown Source)
at javafx.graphics@23.0.1/com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$handleMouseEvent$2(Unknown Source)
at javafx.graphics@23.0.1/com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(Unknown Source)
at javafx.graphics@23.0.1/com.sun.javafx.tk.quantum.GlassViewEventHandler.handleMouseEvent(Unknown Source)
at javafx.graphics@23.0.1/com.sun.glass.ui.View.handleMouseEvent(Unknown Source)
at javafx.graphics@23.0.1/com.sun.glass.ui.View.notifyMouse(Unknown Source)
at javafx.graphics@23.0.1/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at javafx.graphics@23.0.1/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Does inside your vault storage location a file named vault.cryptomator exist? It should be right next to masterkey.cryptomator. If not, you have a legacy vault and suffer from the same problem as described in Can't open vault after upgrade to 1.16.2 - #2 by infeo.