סיסמה - passwors

What happens if you forget your password? Is there a way to recover it? If not, it might be better not to use an app like this. It’s too big a risk.

מה קורה אם שוכחים את הסיסמה? יש דרך לשחזר אותה? במקרה שלא אולי עדיף לא להשתמש באפליקציה כזאת. זה סיכון גדול מדי

Yes. Cryptomator includes a built-in recovery method called a Recovery Key.

When you create a Cryptomator vault, you can generate a recovery key that allows you to regain access to your encrypted files if you forget the vault password.

How it works

  • Recovery Key: Cryptomator generates a special sequence of words that you can save separately from your password.

  • Password recovery: If you forget your vault password, you can use the recovery key to reset it.

  • No online account required: Cryptomator doesn’t need an online account or a recovery email address.

  • Offline storage: You can print the recovery key, store it in a password manager, or save it somewhere secure.

The important distinction is that the recovery key is for the individual vault, not a Cryptomator account.

How to retrieve your recovery key in Windows

If you’ve already created a vault and still know its password:

  • Open Cryptomator.

  • Select your vault and make sure it’s locked.

  • Click Vault Options.

  • Select the Password tab.

  • Click Display Recovery Key.

  • Enter your current vault password.

  • Copy or print the recovery key and store it safely.

If you forget the password later, return to the same tab, choose Recover Password, enter the recovery key, and establish a new password.

Two important points:

  • The recovery key remains valid even after you change your vault password.

  • If you lose both your password and recovery key, Cryptomator cannot recover your encrypted data for you.

Here’s the official documentation: Cryptomator Password and Recovery Key.

I strongly recommend generating and securely saving a recovery key for every Cryptomator vault you create.