Missing masterkey.cryptomator

[jac4153]

Hi there, I have using this Cryptomator to lock my local file quiet some time, all the while have no any issue.

I just done cut and paste my file into the locked drive. After completed, I found that the Crytomator is auto locked the drive, and I found that the masterkey.cryptomator file is missing.

How can I do to unlocking my drive now?

I have check recycle bin, the masterkey.cryptomator is not there, and I very confirmed that, the masterkey.cryptomator file is not deleted, but I can’t find it now.

Please advice, what can I do?

[Michael]

Well, cryptomator did not delete it for sure .

If you can’t find your masterkey file anymore, and you do not have a backup of it where you can recover the masterkey from, but you do have a recovery key for that vault, you can try this to recreate your masterkey file from the recovery key.

Recover masterkey file with recovery key?

Honestly, it’s a limitation on an application level. In theory, you could create a masterkey file out of the recovery key. So if you really only have the recovery key and lost your masterkey file, you could do the following workaround: Create a new vault. Copy masterkey file from new vault to old vault that has a missing masterkey file. Select old vault in Cryptomator. Go to “Vault Options” and select “Password”. Select “Recover Password”. Use the recovery key. Assign a new password. Edit: Yo…

If you do not have a recovery key for the vault, and you can’t find your masterkey anymore and you do not have a backup or your vault (which contains the masterkey), then your files in the vault cannot be decrypted anymore and are lost.

[jac4153]

Not sure is it crash the file, the masterkey file is missing, even i try using those recovering deleted file software, it also can’t get the file.

By the way, I found there are an error log from the software, but not understand what is the error.