MAC v 1.5.8: When I unlock a vault, it shows up empty with no files in it

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1

Using Macbook, Cryptomator 1.5.8

Problem: When I unlock a vault, it shows up empty with no files in it

  1. Moved files over to my vault on google file stream
  2. Files were being uploaded to the server but I didn’t have time to finish uploading
  3. Turned off my computer half way through the transfer. I’ve done this in the past with no issues
  4. when i turned my computer back on and opened the vault, the vault was empty.
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Welcome to the Cryptomator Commmunity :slight_smile:

Are there any ERROR, WARN or Exception messages in the log?

There are different reasons to see an empty vault. One possibility is that due to a sync conflict, a new (empty) vault root was created, see Empty Vault, but still allocates Space. If you are using WebDAV, afaik, if one file is corrupt in a directory listing, the while directory is displayed empty. And also there may be a problem with google filestream, i.e. that even if the files are demanded, they are not dowloaded. (but this would be the first time we hat this ticket on MacOS.)