Issue with ordering android license

Hi, I placed an order for Cryptomator for Android from Skymatic via Paddle. The order was flagged for potential fraud. I am using ProtonVPN and a Credit Card. My credit card was charged but the license was not issued. I understand that VPN and a masked credit card can flag a potential fraud. Is there anything I can do on my end to make the the orders goes through?

How long does it take for flagged orders to be handled?

Typically flagged orders are handled by a member of the team within 1-2 hours, but can take up to 12 hours.

From my understanding, you’ll still get your license key but it may take some time. If it’s still not there after 12 hours, please contact Paddle as described in the link.

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I made another purchase without the use of VPN and it was successful. I am looking forward to using cryptomator on Android!