Issue after last update

Hi, After the last update, I am unable to get into my encrypted folder, wel it soemtimes goes in, but mainly I am just presented with a list of errors and asked to contact Crypomator.

Does anyone else have issues with the last update?

I have tried uninstalling everything and re-installing, same issue.


Hey and welcome to the Cryptomator Community :slightly_smiling_face:,

Can you please post the exact error description, which OS and version, which Cryptomator version do you use,…

Without those basic information, no one will be able to help.

Most likely this: "unexpected error occured" when opening vaults after update to v1.15.15 (Mount timed out) - #4 by infeo

Hi, thanks for coming back to me, my version is v1.5.16 (exe-2831.223)

The error is

org.cryptomator.common.vaults.Volume$VolumeException: Unable to mount Filesystem
at org.cryptomator.common.vaults.DokanyVolume.mount(
at org.cryptomator.common.vaults.Vault.unlock(
at org.cryptomator.ui.unlock.UnlockWorkflow.attemptUnlock(
at javafx.concurrent.Task$
at java.base/ Source)
at java.base/java.util.concurrent.Executors$ Source)
at java.base/ Source)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$ Source)
at java.base/ Source)
Caused by: org.cryptomator.frontend.dokany.DokanyMountFailedException: Error while mounting.
at org.cryptomator.frontend.dokany.MountFactory.mount(
at org.cryptomator.frontend.dokany.MountFactory.mount(
at org.cryptomator.common.vaults.DokanyVolume.mount(
… 11 more
Caused by: Mount timed out
at org.cryptomator.frontend.dokany.MountFactory.mount(
… 13 more

The previous version is still installed on my other PC and is ok, this only happened since the update

Again: this is a known issue. See my first linked post, and meanwhile there’s a sticky note also created for this: [1.5.15 / 1.5.16] Cannot mount vault: Mount Timed Out

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