IOS 18.7.1 - Files in Vault Not Getting Encrypted, Please help a newb

Ok, I’m a total Newb with Cryptomator, but otherwise a professional computer expert, yet I can’t get this stuff to work at all. :frowning:

I can create a vault under iCloud Drive on iPhone (iOS 18.7.1), but when I unlock the vault and copy files into it, then let the vault lock, nothing happens.

I can see that CM eventually locks the vault, but the files I had copied into the vault stay unchanged/unencrypted.

I’ve tried several experiments, in various combinations of order of operations, but I must be doing something fundamentally wrong because none of my files in the vaults are ever getting encrypted or changed in any way.

I even confirmed from my iPad that the files I copied into my vaults are still plainly readable and not encrypted at all in the iCloud.

Have the apple overlords done something diabolical in the latest iOS to keep this stuff from working, or am I just a moron? (or both :-D)

Please educate me. What am I doing wrong?!

Thaaaaanks,

Jeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem :slight_smile:

Hi and welcome.

Please have a look at your icloud storage (eg via browser). Do you see your vault there and the encypted vault files, or do you see your files without encryption?

You dont see the files encrypted in the vault. The vault is there to show your files in an unencrypted state so you can work with them. The encrypted files are on your icloud drive.

Thanks @Michael

No matter where I look - local iPhone, other iPad (that doesn’t even have CM installed) or in a web browser at iCloud.com, the files that I have supposedly copied into the vault (when unlocked) remain completely unencrypted after the vault is locked. :frowning:

Any suggestions or clues…?

I’m on the “30 day free trial” - would that make any difference?

I’m assuming I am supposed to add files to a vault in this way:

  1. Unlock vault
  2. Copy file into vault folder
  3. Allow vault to lock (config is “auto”)
  4. Magic happens

Is there an error in my understanding here?

Thaaanks,

Jeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem :slight_smile:

Holleeeee Crap!! I figured it out. DUH

I was copying my files into the vault CACHE instead of the Virtual Vault drive… :zany_face:

From the Google AI hints:

Common Causes & Solutions

  1. Working in the Wrong Place:

    • Problem: Placing files in the folder containing the masterkey.cryptomator file (the vault’s root folder) doesn’t encrypt them; that’s where encrypted files are stored.

    • Solution: Unlock your vault in the Cryptomator app, access it via the iOS Files app, and put your files into the virtual drive that appears.

Loose nut between the chair and the iPhone.

Amazing how well this works when you actually use it correctly. LOL

Thanks for your help!

Jeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem :slight_smile:

Thats why I asked if you see the files unencrypted on icloud :slight_smile:

To avoid misunderstandings from others, please let me correct you:

This is not the cache of the vault or the app. The folder and subfolder where the masterkey file is located IS the vault. These are the encrypted files that are generated by cryptomator when you place anything IN your vault.

Thanks @Michael :slight_smile:

Yes I see where your question was leading now.

And yeah I realized I misspoke in referring to that vault folder as the “cache”. Sorry for that confusion.

Is there a “Getting Started” document that I missed, which points out the obvious pitfalls on how to use CM? :smiley:

Thanks Much. Loving it now!!

Jeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem :slight_smile:

The documentation might give some extra insights. In general the usage should not have ptfalls :grinning_face_with_smiling_eyes:. Create a vault, open it (make sure that the new vault is shown in files app) and use it like you would with any other file storage.

Yeah agreed, right! :rofl:

I think iOS thwarted my natural assimilation by failing to initially drop me into the correct Open Vault virtual drive from the CM app on vault creation, but instead just put me in the top of my iCloud Drive (right where all the encrypted vault folders were hiding… :roll_eyes:).

Once I happened to go Up one level, above the iCloud Drive, then I suddenly saw all the Vaults’ Virtual Drives sitting there in plain sight, lol :wink:

After more usage it seems like the iOS CM app does indeed put you directly into the Vault’s virtual drive after you unlock it, but somehow fails to correctly do this on the Initial creation.

Minor bug at an inopportune moment in my self tutelage, ha ha… :winking_face_with_tongue:

Happy New Year!!

Jeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem :slight_smile: