I’m using cryptomator on Android not windows when I open the valute by File manager I see the files but in incrypted format
If the Android app only opens the vault and does not show any folders, but also no errors, only the vault health check can provide more information. However, this is only implemented in the desktop app that is why I asked you to follow the steps mentioned in I can't open my valut after reinstalling cryptomator- Android - #20 by SailReal
Ok, but my USB is not identified by the PC after installing the Cryptomator and creating the valut on it, once I connect it to my PC I’m being asked for formatting!. I’m wondering why is this option not available on Android!!!
Ignore the first option but the second should work to copy your vault folder to your PC: Transfer files between your computer & Android device - Android Help
The reason for this is that the Android app normally accesses the cloud on demand and does not have the complete vault content available locally (sure, a vault in local storage is an exception to this). A health check would therefore be highly vulnerable to network problems and would take “infinitely” long for large vaults.
I succeeded to do that now, a file called cryptomator recovery is created on my pc what is the next step??
Do you mean a CRYPTOMATOR_RECOVERY
folder?
If yes, then there should be all files and folders in there that are “orphan” thus whose directory chain could not be resolved any more and would mean that you have not seen these folders in the vault any more.
The problem with files in this CRYPTOMATOR_RECOVERY
folder, however, is that we can’t recover the filenames and file endings because of the file name encryption. We have a script here that can recover most of the file extensions but the names are unfortunately not recoverable this way: Sanitizer: Restore Missing File Extensions (Please ignore the section about the Sanitizer, it is now integrated into Cryptomator).
Tomorrow we will publish an article here that describes the background of this case better, i.e. what is an orphan directory, why can they occur at all, how do I recognize them (health check), how can I repair them again?
Hi, did you publish the article? Pls send link to it.
I couldn’t follow your instructions. Could you share detailed steps to restore missing file extension??
Hello,… is there anyone to help!!!
I really regret buying this crap application I lost all my files and there’s no support!!!
@Semsem_Semsem Did you read the linked post about restoring missing file extensions?
Start at paragraph
and when executing the script on the terminal, replace /path/to/vault-decrypted
with the filesystem path to your CRYPTOMATOR_RECOVERY
directory.
After the script execution, your files should have a file extension again, if possible.
The article about recovering lost data can be found here: Data Lost: How to restore missing Directories
Hi,
Unfortunately, I couldn’t follow these steps and I am still facing the issue that
I don’t have enough IT knowledge but only basic knowledge! I attached here how my files appear in the recovery file