How to send a crash log in iOS to the Cryptomator Team?

You can find the crash log by following the guide “Getting Crash Logs Directly From a Device Without Xcode” at:

  1. Open Settings app
  2. Go to Privacy, then Diagnostics & Usage
  3. Select Diagnostics & Usage Data
  4. Locate the log for Cryptomator. The logs will be named in the format: Cryptomator_<DateTime>_<DeviceName>
  5. Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy
  6. Paste the copied text to Mail, insert a descriptive description of the problem and send to

Extracted and slightly modified from iOS App crashes when saving image, credits goes to @tobihagemann

© 2020 Skymatic GmbH • Privacy PolicyImpressum