How do I enable debug mode on Android?

If we ask you to send a log file to us, please follow these steps:

  1. Go to the splash screen in the Cryptomator app (start screen)
  2. Open “Settings”
  3. Scroll down and enable “Debug mode”
    => Debug mode is enabled, now reproduce the problem
  4. Go back to “Settings”
  5. Tap on “Send log file”
  6. Choose your mail app and send an email to the Cryptomator team

Please don’t forget to disable “Debug mode” after sending the email.

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A post was merged into an existing topic: Authentication failed - webdav - Android