I bought the license from within the app. It shows the lifetime license is activated. However, the Google Play store does not seem to know about that (hence no updates will work, no family use etc.) My account has the same email, no reason for any misunderstanding. So how can this be resolved?
Hi @SailReal,
kannst du hier vielleicht helfen? Danke!
Martin
Hi Martin,
Welcome to the Cryptomator Community 
You bought your lifetime license as an in-app purchase within the Cryptomator freemium app. The app was installed from the Play Store, receives its updates from there, and the in-app purchase is linked to your Google account. There is therefore nothing to worry about.
Family Library is the one thing that works differently: Google only allows paid apps to be shared with family members, not in-app purchases. See Google Play Family Library:
If you want to share Cryptomator with your family, the paid app Cryptomator: Full Version is the right product because it supports Family Library. Also you could use the license key variant of Cryptomator.
In one of this cases, send us a short message via support@cryptomator.org with your Google Play order number (it starts with “GPA.”) and we can refund the in-app purchase so you can buy the other app variant instead.