Hi,
one fault, of three, is suddenly a new one, with only the welcome.rtf inside.
The Datas of about 3GB are OK, so it seems to me.
What to do?
On my Android 9 the same as Ubuntu 20 and i assume Win10.
Hi.
Maybe this helps: Empty Vault, but still allocates Space
Thanks,
I have tried.
I have my d an 20 Folders with 2 charakters. Inside all folders there is only one folder like this (CRG3VASBVR3MLFNH3ITUAWKD3P6JF2) located.
So I have had no tool to try.
May I ask what to do next?
Woif
What do you mean “Like this”? Does other two-character-folders have any childs folders or is there just a single child folder over all two-character-folders?
Every two-character-folder have its child folder. But only one child folder maximum per two-char-folder.
Hi Cryptomator Team,
do you have found a solution to my problem? That would be great.
Yours
Woif
Did you determined the vault root with the method described in the above article (section Solution/Workaround)?
Depending: [1.5.0 - 1.5.19] Empty Vault, but still allocates Space
I have read it once again, checked my very first folder after the ‘d’, but there is mo second root-folder. Only one. So, I suppose, no conflict.
So far, so good
What version of Cryptomator are you using?
Hi,
Win10 V1.6.4 installed,
Linux portable,
Android,
its all the same
Can you provide a log file, with debug logging enabled (to be activated in general preferences), where you execute the following steps?
- start Cryptomator
- unlock the vault
- reveal the content
- lock the vault (maybe forcefully, does not matter here)
- quit Cryptomator
Ok, done with Ubuntu 20.
Ive tried a backup of september, but it failed.
I connected Cryptomator portable linux with the backup datas and only the one Vault failed.
Hi,
have you got the logging datas?
Hi, I did it once again with Android 11. Did, to reveal, mean, open or decrypt my datas?
Where did you send the logfiles to?
Hi,
to none. I thought, the programm will do it of its own.
How to send it?
Thanks
I contacted you via PM.