Error Code H1VR:BRG5:BRG5

Help Desktop App
1

Hi everybody.
As you can see from the subject, I am having a problem with Cryptomator.
I have been using Cryptomator for a long time without issues, but today suddenly I’m not able to access my encrypted vaults.
When I try to access any one of them, I get this error:

Error Code H1VR:BRG5:BRG5
java.lang.UnsatisfiedLinkError: no fuse3 in java.library.path: :/tmp/.mount_cryptokdfOAn/lib/app:/usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib
	at java.base/java.lang.ClassLoader.loadLibrary(Unknown Source)
	at java.base/java.lang.Runtime.loadLibrary0(Unknown Source)
	at java.base/java.lang.System.loadLibrary(Unknown Source)
	at org.cryptomator.jfuse.linux.amd64@0.7.1/org.cryptomator.jfuse.linux.amd64.LinuxFuseBuilder.build(LinuxFuseBuilder.java:42)
	at org.cryptomator.frontend.fuse@5.0.3/org.cryptomator.frontend.fuse.mount.LinuxFuseMountProvider$LinuxFuseMountBuilder.mount(LinuxFuseMountProvider.java:123)
	at org.cryptomator.desktop@1.16.0-beta1/org.cryptomator.common.mount.Mounter.mount(Mounter.java:172)
	at org.cryptomator.desktop@1.16.0-beta1/org.cryptomator.common.vaults.Vault.unlock(Vault.java:179)
	at org.cryptomator.desktop@1.16.0-beta1/org.cryptomator.ui.keyloading.KeyLoadingStrategy.use(KeyLoadingStrategy.java:108)
	at org.cryptomator.desktop@1.16.0-beta1/org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:82)
	at org.cryptomator.desktop@1.16.0-beta1/org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:37)
	at javafx.graphics@23.0.1/javafx.concurrent.Task$TaskCallable.call(Unknown Source)
	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture$UniAccept.tryFire(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture$Completion.run(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)

Cryptomator tried to be helpful and suggested me a solution here.
Unfortunately, even by following the suggestions in that article I cannot fix the problem (you can see my comment at the end of that github discussion).

I even tried installing the Cryptomator flatpak package as suggested, but the situation is even worse: the flatpak package somehow cannot recognize vaults with names which contain special characters (in my case, an Italian accented char).

Next, I tried to install the 1.16.0-beta1 appimage, but the problem was still there.

I am out of ideas, and I need access to my data.
Fortunately, I can still access my data by using Cryptomator on Android, but that’s very uncomfortable.

Please please help.

Best regards
Cris

2

Forgot to add some important information.
First of all, here are my system info:

Operating System: openSUSE Tumbleweed 20250329
KDE Plasma Version: 6.3.3
KDE Frameworks Version: 6.12.0
Qt Version: 6.8.2
Kernel Version: 6.13.8-1-default (64-bit)
Graphics Platform: Wayland

Next important thing: I do have the fuse3 library in the search path:

cris ~ > ll /usr/lib64/*fuse3*
-rwxr-xr-x 1 root root 276680 26 mar 00.09 /usr/lib64/libfuse3.so.3.17.1
lrwxrwxrwx 1 root root     18 26 mar 00.09 /usr/lib64/libfuse3.so.4 -> libfuse3.so.3.17.1

Hope this helps…
Cris

3

Welcome to the Cryptomator community, :slightly_smiling_face:

i edited my post in the disscussion to make it clearer what the workaround is. It is marked as the disscussion solution.

4

Thank you @infeo for your clarification.

Unfortunately, as you can see in my comment in the discussion, there’s no libfuse3-3 available for openSUSE Tumbleweed, at least not in the official repositories.

However, your solution gave me an idea: I went to https://software.opensuse.org to look for libfuse3-3.
I downloaded the library in its version for Tumbleweed, and now Cryptomator works!!

Thank you!!
Cris

P.S. I hope BTW that Cryptomator will adapt soon to the new releases of libfuse3