gurnig
September 23, 2021, 2:25pm
#1
Hello, the folder of my encrypted files opens empty, I have examined these topics in the forum, but I could not solve it. I’m sending the relevant photos, can you help me?
Michael
September 23, 2021, 4:09pm
#2
Hi. How many (encrypted) files can you find in the folder „d“?
Error Description
After unlocking the vault, it appears empty.
Reason
Most probably this is due to either an incomplete sync or a file/folder conflict.
Each Cryptomator vault has a root folder as the entry point to the vault content from which you can reach all other content. To this root, like any other directory inside a vault, corresponds one encrypted directory.
If your sync client does not download this root directory or rename it due to a conflict, Cryptomator assumes that the vault was…
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