Dokan Aktualisierung - Fehler 0x80070643 bei der Installation / Deinstallation

Hallo Zusammen,
Ich wollte die neue Version von Cryptomator installieren und prompt erschien eine Warnung, dass auch Dokany eine neue brauchte. Laut Angaben habe ich durch App und Features die installierte Software deinstalliert und PC neugestartet.
Danach kamen die Probleme: weder Crypt 158 noch DokanSetup können weiter.
Der Fehler lautet: Installation failed because a Windows reboot is still pending after a Dokan driver uninstall.
Natürlich habe ich sofort in Google nach einer Lösung gesucht, viele berichten über den gleichen Fehler … : Lösungen keine!
Habt ihr eine Idee, wie ich das Problem lösen kann?
Vorübergehend habe ich Cry 158 ohne Dokan installiert und das Laufwerk auf WebDAV umgeschaltet.
Mein BS Win10 x64 2020
Im Folgenden die Log Datei.
LG

020-09-17T17:35:26]i001: Burn v3.11.2.4516, Windows v10.0 (Build 19041: Service Pack 0), path: C:\Users\VELTLI~1\AppData\Local\Temp\{DB60CFF7-A094-4B27-B587-0371D1B1EF72}\.cr\DokanSetup.exe
[3158:3B80][2020-09-17T17:35:26]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles6432Folder]Dokan\Dokan Library-1.4.0'
[3158:3B80][2020-09-17T17:35:26]i000: Initializing numeric variable 'DevFilesCheckbox' to value '1'
[3158:3B80][2020-09-17T17:35:26]i009: Command Line: '-burn.clean.room=C:\Users\veltlinertraum\Downloads\DokanSetup.exe -burn.filehandle.attached=684 -burn.filehandle.self=544'
[3158:3B80][2020-09-17T17:35:26]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\veltlinertraum\Downloads\DokanSetup.exe'
[3158:3B80][2020-09-17T17:35:26]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\veltlinertraum\Downloads\'
[3158:3B80][2020-09-17T17:35:26]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\VELTLI~1\AppData\Local\Temp\Dokan_Library_1.4.0.1000_Bundle_20200917173526.log'
[3158:3B80][2020-09-17T17:35:26]i000: Setting string variable 'WixBundleName' to value 'Dokan Library 1.4.0.1000 Bundle'
[3158:3B80][2020-09-17T17:35:26]i000: Setting string variable 'WixBundleManufacturer' to value 'Dokany Project'
[3158:3D78][2020-09-17T17:35:26]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[3158:3D78][2020-09-17T17:35:27]i000: Setting version variable 'WixBundleFileVersion' to value '1.4.0.1000'
[3158:3B80][2020-09-17T17:35:27]i100: Detect begin, 4 packages
[3158:3B80][2020-09-17T17:35:27]i000: Setting version variable 'ADVAPIVERSION' to value '10.0.19041.1'
[3158:3B80][2020-09-17T17:35:27]i000: Setting version variable 'UCRTVERSION' to value '10.0.19041.488'
[3158:3B80][2020-09-17T17:35:27]i000: Setting version variable 'UCRTVERSION64' to value '10.0.19041.488'
[3158:3B80][2020-09-17T17:35:27]i000: Setting string variable 'vcredist_2019_x64_installed' to value '1'
[3158:3B80][2020-09-17T17:35:27]i000: Setting numeric variable 'vcredist_2019_x64_version' to value 1
[3158:3B80][2020-09-17T17:35:27]i000: Setting string variable 'vcredist_2019_x64_versionnumber' to value '14.22.27821'
[3158:3B80][2020-09-17T17:35:27]i000: Setting string variable 'vcredist_2019_x86_installed' to value '1'
[3158:3B80][2020-09-17T17:35:27]i000: Setting numeric variable 'vcredist_2019_x86_version' to value 1
[3158:3B80][2020-09-17T17:35:27]i000: Setting string variable 'vcredist_2019_x86_versionnumber' to value '14.22.27821'
[3158:3B80][2020-09-17T17:35:27]i000: Setting version variable 'WINTRUSTVERSION' to value '10.0.19041.423'
[3158:3B80][2020-09-17T17:35:27]i052: Condition 'vcredist_2019_x86_installed AND vcredist_2019_x86_version AND vcredist_2019_x86_versionnumber >= v14.21.27702' evaluates to true.
[3158:3B80][2020-09-17T17:35:27]i052: Condition 'vcredist_2019_x64_installed AND vcredist_2019_x64_version AND vcredist_2019_x64_versionnumber >= v14.21.27702' evaluates to true.
[3158:3B80][2020-09-17T17:35:27]i101: Detected package: vcredist_2019_x86.exe, state: Present, cached: None
[3158:3B80][2020-09-17T17:35:27]i101: Detected package: vcredist_2019_x64.exe, state: Present, cached: None
[3158:3B80][2020-09-17T17:35:27]i101: Detected package: Dokan_x86.msi, state: Absent, cached: None
[3158:3B80][2020-09-17T17:35:27]i101: Detected package: Dokan_x64.msi, state: Absent, cached: None
[3158:3B80][2020-09-17T17:35:27]i052: Condition 'Installed OR VersionNT > v6.1 OR (VersionNT = v6.1 AND ServicePackLevel >= 1)' evaluates to true.
[3158:3B80][2020-09-17T17:35:27]i052: Condition 'Installed OR VersionNT > v6.1 OR (VersionNT = v6.1 AND ((WINTRUSTVERSION >= v6.1.7601.18741 AND WINTRUSTVERSION < v6.1.7601.22000) OR WINTRUSTVERSION >= v6.1.7601.22948))' evaluates to true.
[3158:3B80][2020-09-17T17:35:27]i199: Detect complete, result: 0x0
[3158:3D78][2020-09-17T17:35:29]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[3158:3B80][2020-09-17T17:35:29]i200: Plan begin, 4 packages, action: Install
[3158:3B80][2020-09-17T17:35:29]w321: Skipping dependency registration on package with no dependency providers: vcredist_2019_x86.exe
[3158:3B80][2020-09-17T17:35:29]i052: Condition 'VersionNT64' evaluates to true.
[3158:3B80][2020-09-17T17:35:29]w321: Skipping dependency registration on package with no dependency providers: vcredist_2019_x64.exe
[3158:3B80][2020-09-17T17:35:29]i052: Condition 'NOT VersionNT64' evaluates to false.
[3158:3B80][2020-09-17T17:35:29]i052: Condition 'VersionNT64' evaluates to true.
[3158:3B80][2020-09-17T17:35:29]i000: Setting string variable 'WixBundleRollbackLog_Dokan_x64.msi' to value 'C:\Users\VELTLI~1\AppData\Local\Temp\Dokan_Library_1.4.0.1000_Bundle_20200917173526_000_Dokan_x64.msi_rollback.log'
[3158:3B80][2020-09-17T17:35:29]i000: Setting string variable 'WixBundleLog_Dokan_x64.msi' to value 'C:\Users\VELTLI~1\AppData\Local\Temp\Dokan_Library_1.4.0.1000_Bundle_20200917173526_000_Dokan_x64.msi.log'
[3158:3B80][2020-09-17T17:35:29]i201: Planned package: vcredist_2019_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[3158:3B80][2020-09-17T17:35:29]i201: Planned package: vcredist_2019_x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[3158:3B80][2020-09-17T17:35:29]i201: Planned package: Dokan_x86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[3158:3B80][2020-09-17T17:35:29]i201: Planned package: Dokan_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[3158:3B80][2020-09-17T17:35:29]i299: Plan complete, result: 0x0
[3158:3B80][2020-09-17T17:35:29]i300: Apply begin
[3158:3B80][2020-09-17T17:35:29]i010: Launching elevated engine process.
[3158:3B80][2020-09-17T17:35:31]i011: Launched elevated engine process.
[3158:3B80][2020-09-17T17:35:31]i012: Connected to elevated engine.
[42B0:1408][2020-09-17T17:35:31]i358: Pausing automatic updates.
[42B0:1408][2020-09-17T17:35:31]i359: Paused automatic updates.
[42B0:1408][2020-09-17T17:35:31]i360: Creating a system restore point.
[42B0:1408][2020-09-17T17:35:32]i361: Created a system restore point.
[42B0:1408][2020-09-17T17:35:32]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{97cfdb6c-2faa-43ba-afbc-469e01845e99}, options: 0x7, disable resume: No
[42B0:1408][2020-09-17T17:35:32]i000: Caching bundle from: 'C:\Users\VELTLI~1\AppData\Local\Temp\{5B030889-9E36-4CC6-B615-2C543D011C2F}\.be\DokanSetup.exe' to: 'C:\ProgramData\Package Cache\{97cfdb6c-2faa-43ba-afbc-469e01845e99}\DokanSetup.exe'
[42B0:1408][2020-09-17T17:35:32]i320: Registering bundle dependency provider: {5F030BFA-CE6E-408A-9694-F593B319DBBE}, version: 1.4.0.1000
[42B0:1408][2020-09-17T17:35:32]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{97cfdb6c-2faa-43ba-afbc-469e01845e99}, resume: Active, restart initiated: No, disable resume: No
[42B0:1F04][2020-09-17T17:35:32]i305: Verified acquired payload: Dokan_x64.msi at path: C:\ProgramData\Package Cache\.unverified\Dokan_x64.msi, moving to: C:\ProgramData\Package Cache\{65A3A964-3DC3-0104-0000-200601191219}v1.4.0.1000\Dokan_x64.msi.
[42B0:1408][2020-09-17T17:35:32]i323: Registering package dependency provider: {65A3A964-3DC3-0104-0000-200601191219}, version: 1.4.0.1000, package: Dokan_x64.msi
[42B0:1408][2020-09-17T17:35:32]i301: Applying execute package: Dokan_x64.msi, action: Install, path: C:\ProgramData\Package Cache\{65A3A964-3DC3-0104-0000-200601191219}v1.4.0.1000\Dokan_x64.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" MSIUNINSTALLSUPERSEDEDCOMPONENTS="1" INSTALLDIR="C:\Program Files\Dokan\Dokan Library-1.4.0" INSTALLDEVFILES="1"'
[42B0:1408][2020-09-17T17:35:34]e000: Error 0x80070643: Failed to install MSI package.
[42B0:1408][2020-09-17T17:35:34]e000: Error 0x80070643: Failed to execute MSI package.
[3158:3B80][2020-09-17T17:35:34]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[3158:3B80][2020-09-17T17:35:34]i319: Applied execute package: Dokan_x64.msi, result: 0x80070643, restart: None
[3158:3B80][2020-09-17T17:35:34]e000: Error 0x80070643: Failed to execute MSI package.
[42B0:1408][2020-09-17T17:35:34]i318: Skipped rollback of package: Dokan_x64.msi, action: Uninstall, already: Absent
[3158:3B80][2020-09-17T17:35:34]i319: Applied rollback package: Dokan_x64.msi, result: 0x0, restart: None
[42B0:1408][2020-09-17T17:35:34]i329: Removed package dependency provider: {65A3A964-3DC3-0104-0000-200601191219}, package: Dokan_x64.msi
[42B0:1408][2020-09-17T17:35:34]i351: Removing cached package: Dokan_x64.msi, from path: C:\ProgramData\Package Cache\{65A3A964-3DC3-0104-0000-200601191219}v1.4.0.1000\
[42B0:1408][2020-09-17T17:35:34]i329: Removed package dependency provider: {65A3A986-3DC3-0104-0000-200601191219}, package: Dokan_x86.msi
[42B0:1408][2020-09-17T17:35:34]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{97cfdb6c-2faa-43ba-afbc-469e01845e99}, resume: None, restart: None, disable resume: No
[42B0:1408][2020-09-17T17:35:34]i330: Removed bundle dependency provider: {5F030BFA-CE6E-408A-9694-F593B319DBBE}
[42B0:1408][2020-09-17T17:35:34]i352: Removing cached bundle: {97cfdb6c-2faa-43ba-afbc-469e01845e99}, from path: C:\ProgramData\Package Cache\{97cfdb6c-2faa-43ba-afbc-469e01845e99}\
[42B0:1408][2020-09-17T17:35:34]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{97cfdb6c-2faa-43ba-afbc-469e01845e99}, resume: None, restart initiated: No, disable resume: No
[3158:3B80][2020-09-17T17:35:34]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

Wilkommen in der Cryptomator Community :slight_smile:

im log file steht, dass du DokanSetup.exe verwendest. Standardmäßig benutzt Cryptomator die .msi Datei. Außerdem sind wir von der Version, die Visual C++ Redistributable benötigt, zu jener gewechselt, die ohne auskommt.

Das wäre diese Version.

Funktioniert es damit?

Ansonsten kannst du den msi installer über die Konsole mit der Option /l* dokany_install.log ausführen und das logfile hier posten. (Bei sorgen um die Privatssphäre kannst du mir auch eine PM schicken)

Hallo Infeo,
ich habe eine Lösung gefunden: sie hat funktioniert.
Nach der Deinstallation von Dokan habe ich versucht, mit beiden Programmen (Cry 158 und Dokan Setup), die neue Version zu installieren: vergeblich. Der Fehler (Log-Datei) war der gleiche.
Die Lösung:
https://docs.microsoft.com/en-us/previous-versions/office/exchange-server-analyzer/cc164360(v=exchg.80)?redirectedfrom=MSDN

Das Dokument bezieht sich auf MS Exchenge, aber die Prozedur ist die gleiche für jede Software.
LG

© 2020 Skymatic GmbH • Privacy PolicyImpressum