Desktop app (v1.12.4) won't launch on Windows 10

Hello,

I’m a first-time user and just downloaded Version 1.12.4 from the website. I ran the installer and it seemed to succeed without issue. But when I try to run Cryptomator.exe, nothing happens. I don’t see the app appear in Task Manager, I don’t see a Cryptomator folder in %appdata%, nothing.

Things I’ve tried:

  • Repairing the installation via re-running the installer
  • Uninstalling / reinstalling
  • Downloading and using the MSI version (same behavior)
  • Restarting my PC
  • Running the app as administrator

I’m on the latest version of Windows 10.

What else can I do to troubleshoot? Thanks in advance.