Cryptomator vault not seen from microsoft office apps, please help

Help Desktop App
1

Hi everybody, just want to share with you a nasty problem I met using cryptomator vaults.
I created a vault where I stored some excel sheets among the others.
The vault is mapped to H:, see screenshot below:

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Problem: drive H: is not seen from office excel app, as you can see from the screeshot below
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I am using version 1.9.2.
The problem was non present using an older version, I do not remember the number.
Is anyone out there willing to fix it?
Many thanks in advance :slight_smile:
Gianpiero

2

What mount type are you using?

I just did the same from MS Word (MS 365 ver 2307) and I can see my Cryptomator 1.9.2 vault located in a Google Drive location just fine. It’s mapped as X:. My volume type in Cryptomator is WinFSP (Local Drive).

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3

Hi, I am using onedrive as cloud provider and accepted default volume type from installation.

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4

I’m also using OneDrive and it works OK on my system.
2023-08-04_113624
I’ve chosen a non-default drive letter, but I don’t think that affects how files are accessed.

I’m using Excel version 2307 Build 16.0.16626.20086 64-bit and Cryptomator v1.9.2 (msi-4510). A friend experienced a different kind of bug a couple months ago and we simply uninstalled and reinstalled Cryptomator and the problem disappeared after that. This might also be worth trying.

5

I’m using cryptomator 1.9.2 and excel 16.0.15529.20182.
Tried to re-install Office 365, but behaviour same as before.
By the way, do you know any alternative to Cryptomator?

6

I had the same problem and the solution is to use (jskang alredy mentioned) WinFSP (Local Drive).
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7

I have Cryptomator v1.9.2, Win 11, Office 2021 with cryptomator vault mounted using WinFSP as a network drive. It works fine. I can see the cryptomator vault, I can open files, I can save new files without a problem.
It does not seem to be a Cryptomator problem as various people have reported it to be working. I assume you have done all the Windows problem solving like uninstalling and reinstalling Cryptomator and WinFSP, and reboot the computer etc.