This morning I installed Cryptomator for Windows 10. I tried to open a vault that was previously accessible by iOS and was created on MacOS. When attempting to open on Windows 10, I get a screen “Your vault needs to be upgraded to a new format, before you can access it” with a button to Upgrade Vault.
So I upgraded one of my vaults as prompted by the Windows 10 client. When opening the vault I do not see the folders within the vault, as I can on iOS. I see files that were not in any of the vault’s folders. When attempting to open a file on Windows 10, they all are corrupt and unable to be opened. Worried I quickly opened the vault on iOS Cryptomator and to my dread when I try to access the folders I get an error! On top of the iOS app I get a exclamation point with a long alpha-numeric string with a red background saying “could not be found”.
I can only conclude that whatever the upgrading of the vault Windows client did corrupted the whole vault! This is devastating, and with all my experience I should have known better and made backups.
Is there a work-around or remedy? If not, years of documents are gone.