Can't install 1.6.10x64exe

Help Desktop App
3

Are you sure Cryptomator is not running? Maybe another signed-in user is also running Cryptomator.

You can check, if Cryptomator is running by executing a command in the Powershell with admin rights:

  1. Open the start menu
  2. type in “Windows PowerShell”
  3. Right click on the best match and click on “Run as administrator”
  4. In the openend terminal, enter the following command and hit enter:
Get-Process -Name *Cryptomator*

You should get no output.

If something similar like the following is displayed, a Cryptomator process is still running!

PS C:\WINDOWS\system32> Get-Process -Name *Cryptomator*

Handles  NPM(K)    PM(K)      WS(K)     CPU(s)     Id  SI ProcessName
-------  ------    -----      -----     ------     --  -- -----------
   1098      68   280408     202760       5.59   1464   1 Cryptomator
     86       6     1060       5324       0.00  16396   1 Cryptomator