Cannot upgrade or uninstall

[infeo]

Welcome to the Cryptomator Community ,

@bushcoffee

The upgrade failed with an error stating that another install was running.

Then Cryptomator is still running. How to detect that, see this and followings posts:

Can't install 1.6.10x64exe

Are you sure Cryptomator is not running? Maybe another signed-in user is also running Cryptomator. You can check, if Cryptomator is running by executing a command in the Powershell with admin rights: Open the start menu type in “Windows PowerShell” Right click on the best match and click on “Run as administrator” In the openend terminal, enter the following command and hit enter: Get-Process -Name *Cryptomator* You should get no output. If something similar like the following is displayed,…