Hi all. I’ve been using Cryptomator for several years after leaving Boxcryptor once they stopped supporting the product I had purchased. Other than the learning curve whens I first began using Cryptomator, I’ve had no issues that I couldn’t find an answer to. Unfortunately, today I now have a proble…

Hi. This sounds to me like a Dropbox SmartSync issue. Can you please check if you have that feature enabled, and if yes does disabling it solve the problem? [image] Cryptomator directly in Cloud Help Well this seems like a cool project. Still I think dropbox has some sort…

Can't access masterkey

Help Desktop App

Michael July 29, 2019, 8:26pm 2

Hi. This sounds to me like a Dropbox SmartSync issue. Can you please check if you have that feature enabled, and if yes does disabling it solve the problem?