Cannot open an existing vault from pCloud

Trying to open an existing vault on pCloud and it throws an error

Error Code 6PHE:UAN1:UAN1
org.cryptomator.cryptofs.VaultConfigLoadException: Failed to parse config: 
	at org.cryptomator.cryptofs@2.1.1/org.cryptomator.cryptofs.VaultConfig.decode(VaultConfig.java:115)
	at org.cryptomator.desktop@1.6.3/org.cryptomator.common.vaults.VaultConfigCache.readConfigFromStorage(VaultConfigCache.java:62)
	at org.cryptomator.desktop@1.6.3/org.cryptomator.common.vaults.VaultConfigCache.reloadConfig(VaultConfigCache.java:30)
	at org.cryptomator.desktop@1.6.3/org.cryptomator.common.vaults.VaultListManager.create(VaultListManager.java:102)
	at org.cryptomator.desktop@1.6.3/org.cryptomator.common.vaults.VaultListManager.lambda$add$0(VaultListManager.java:65)
	at java.base/java.util.Optional.orElseGet(Unknown Source)
	at org.cryptomator.desktop@1.6.3/org.cryptomator.common.vaults.VaultListManager.add(VaultListManager.java:64)
	at org.cryptomator.desktop@1.6.3/org.cryptomator.ui.addvaultwizard.ChooseExistingVaultController.chooseFileAndNext(ChooseExistingVaultController.java:80)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.base/java.lang.reflect.Method.invoke(Unknown Source)
	at com.sun.javafx.reflect.Trampoline.invoke(MethodUtil.java:77)
	at jdk.internal.reflect.GeneratedMethodAccessor2.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.base/java.lang.reflect.Method.invoke(Unknown Source)
	at javafx.base/com.sun.javafx.reflect.MethodUtil.invoke(MethodUtil.java:275)
	at javafx.fxml/com.sun.javafx.fxml.MethodHelper.invoke(MethodHelper.java:84)
	at javafx.fxml/javafx.fxml.FXMLLoader$MethodHandler.invoke(FXMLLoader.java:1854)
	at javafx.fxml/javafx.fxml.FXMLLoader$ControllerMethodEventHandler.handle(FXMLLoader.java:1724)
	at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:234)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
	at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(CompositeEventDispatcher.java:59)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:49)
	at javafx.base/javafx.event.Event.fireEvent(Event.java:198)
	at javafx.graphics/javafx.scene.Node.fireEvent(Node.java:8792)
	at javafx.controls/javafx.scene.control.Button.fire(Button.java:203)
	at javafx.controls/com.sun.javafx.scene.control.behavior.ButtonBehavior.mouseReleased(ButtonBehavior.java:208)
	at javafx.controls/com.sun.javafx.scene.control.inputmap.InputMap.handle(InputMap.java:274)
	at javafx.base/com.sun.javafx.event.CompositeEventHandler$NormalEventHandlerRecord.handleBubblingEvent(CompositeEventHandler.java:247)
	at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:80)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:234)
	at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
	at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(CompositeEventDispatcher.java:59)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
	at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
	at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
	at javafx.base/javafx.event.Event.fireEvent(Event.java:198)
	at javafx.graphics/javafx.scene.Scene$MouseHandler.process(Scene.java:3897)
	at javafx.graphics/javafx.scene.Scene.processMouseEvent(Scene.java:1878)
	at javafx.graphics/javafx.scene.Scene$ScenePeerListener.mouseEvent(Scene.java:2623)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(GlassViewEventHandler.java:411)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(GlassViewEventHandler.java:301)
	at java.base/java.security.AccessController.doPrivileged(Unknown Source)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$handleMouseEvent$2(GlassViewEventHandler.java:450)
	at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(QuantumToolkit.java:424)
	at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.handleMouseEvent(GlassViewEventHandler.java:449)
	at javafx.graphics/com.sun.glass.ui.View.handleMouseEvent(View.java:557)
	at javafx.graphics/com.sun.glass.ui.View.notifyMouse(View.java:943)
	at javafx.graphics/com.sun.glass.ui.gtk.GtkApplication._runLoop(Native Method)
	at javafx.graphics/com.sun.glass.ui.gtk.GtkApplication.lambda$runLoop$11(GtkApplication.java:290)
	at java.base/java.lang.Thread.run(Unknown Source)

Same issue from andorid and windows as well. I can access oneDrive through cryptomator fine.

Welcome to the Cryptomator Community :slightly_smiling_face: ,

have you looked up the error in our error database? It might be already ahswered there. If not, it would be awesome if you open a new ticket there so other users with the same error can easily find the answer. :smiley:


Remark: I assume you also opened the following ticket on our bug tracker

Hi, yes I did open that ticket and just got a response to look for any errors. This was the error

Screen Shot 2021-11-08 at 7.16.13 AM