Can unlock vault but can't click on files to open them in Manjaro KDE using Dolphin and FUSE

ebits21 · March 14, 2021, 12:55pm

I’m using Cryptomator 1.5.13 and updated Manjaro KDE.

I can unlock and see the files just fine. If I click on a file to open it nothing happens or a small icon shows and then disappears. Happens on X11 and Wayland. I only get this behaviour in unlocked vaults not other folders on the system.

If I go to a piece of software that can open the files and browse to the vault I can still open the file just fine. Just seems to be a problem with launching a file by clicking from the FUSE drive?

Any ideas? was working fine until recently.

Edit: I can also click on files fine using Nautilus to launch them. Seems to be a Dolphin file manager specific issue with unlocked vaults.

infeo · March 14, 2021, 9:15pm

Welcome to the Cryptomator Community

This is a known bug, see

github.com/cryptomator/cryptomator

Files inside a vault cannot be opened from Dolphin File Browser

opened 05:58PM - 14 Feb 21 UTC

ghost

type:bug state:confirmed os:linux state:has-workaround

### Description When I open a vault it often happens that I cannot open any f…ile in it. I can click through the folders normally and see the previews of the files but I can't open them. ### System Setup * Operating system and version: Kubuntu 20.04 and 20.10 * Cryptomator version: 1.5.12 * Volume type: FUSE ### Steps to Reproduce 1. Unlock any vault 2. Try to open any file in the vault, e.g. PDF, txt, mp4 3. Nothing happens, file does not open #### Expected Behavior 1. Unlock a vault 2. Try to open any file in the vault, e.g. PDF, txt, mp4 3. File opens (in the dedicated program) #### Actual Behavior See "Steps to Reproduce" #### Reproducibility Intermittent. I don't know what causes this bug to happen. Sometimes it works and sometimes it doesn't. But if it doesn't work, I have to at least close and reopen the vault to get it to work again. Usually I even have to close Cryptormator or even restart the computer. ### Additional Information This problem was introduced with version 1.5.12. Before this version I never had this problem. The interesting thing is that I can still open the files by dragging and dropping them into the relevant program. So for example I can watch a mp4 file when I drag and drop it into VLC. However, right click -> "Open with VLC" does not work. I was able to reproduce the problem on two different computers.

Any progress can be found in the regarding issue.

But good to know that this only happens with Dolphin! Might be a clue that the issue lies in its implementation.