Running fully updated Windows 10 Pro with Cryptomator v1.12.13 and every time I right-click any file within my Cryptomator vault residing in pCloud drive using Windows Explorer, Windows Explorer locks up (hour glass/dimmed out) and cannot be restarted. Even using Windows Task Manager to restart Windows Explorer does not work. The only way I can recover Windows Explorer is by logging out and logging back in.
I never experienced this problem until now. I experimented with creating new and different vaults (e.g. WinFSP vs WinFSP local) within the pCloud drive and every time Windows Explorer locks up when I right-click any file within the vault. Note: this problem only occurs within pCloud drive; it does not occur within any other vault within any other local drive/folder.
As an experiment I reinstalled the pCloud app and Cryptomator v1.12.3, but the problem persisted. Then I decided to uninstall v1.12.3 and install v1.9.2 (which I found I still had on my PC from last year) and everything works as expected.
I have to get going with my day and havenāt experimented with other versions of Cryptomator just yet, but hope to do so later.
Just attempted to install v1.12.0 and it completely crashed. During installation (after uninstalling v1.9.2) it reported āRemoving outdated WinFsp Driverā. After installation my taskbar disappeared and I could not get it back. Restarted PC and then created a new vault with default settings in the pCloud drive. Upon attempting to access the vault got an Error Code GH1B:GH1B:JCKJ. Looking under vault options I see the default volume type is WebDAV (Windows Explorer) and WinFSP is not even available! So much for trying this versionā¦ uninstalling.
Just installed v1.11.1 and WinFSP is still missing and only WebDAV is available, so I downloaded WinFSP from their Github page, the 2024 Beta. Created a WinFSP vault in my pCloud drive and the same thing happens: Windows Explorer locks up upon right-clicking a file in the vault. Uninstallingā¦
Installed v1.11.0 and finally I am able to right-click files within Windows Explorer and look at properties, cut, copy, paste, etc.
Tried v1.12.3 just to see and it still has the same problem.
So long story short, something happened between v1.11.0 and v1.11.1 that broke Windows Explorer functionality with Cryptomator vaults within pCloud drives.
I would have discovered this problem way before now, but I havenāt used Cryptomator for many months due to file timestamps not being preserved in pCloud. I finally decided to try it again since v1.12.3 supposedly corrects the timestamp issue, but now with the latest issue Cryptomator is still not usable for me.
So my understanding is that in a higher Cryptomator Version could be an issue?
1.11.1 does not work for me, but 1.11.0 does, so it appears you are not experiencing the problem. No idea what would happen if you upgraded to v1.12.x.
I needed to upgrade from an older version and needed to uninstall an update the winsfp software. The installation program did this for me and it worked fine.
I can access the vault using my P Drive and everything works normally.
I will try again with Windows 10 when that computer becomes available, which wonāt be for several hours.
Just tried this on my AMD Ryzen 5 PRO Win11 Pro up to date 21H2 - Cryptomator 1.12.3 - Default Volume Drive set to āAutomaticā on my pCloud Drive ā¦ Right Click OK, all working normally ā¦ All seems good Something to do with the pCloud Sync maybe ā¦ just a thought ā¦
Well there is one difference between our two setups. I do not use any sink software. The vault is stored on the pcloud drive and does not sink down to my computer for local access because the Vault will soon expand beyond the storage capacity of my local computers and I donāt want to keep data on my local computers. I do periodically back up to database to another Cloud Server and also in SSD drive
@LearningAsIGo If you look into the folder %localappdata%\Crashdumps (enter this path into the file explorer and hit āEnterā), is there a file named Cryptomator.exe.XXX.dmp?
i have the same issue on only one of my PCs with cryptomator + pCloud . iām using latest cryptomator version to date (1.15.1) on both my M1 Mac mini and desktop (Win11 23H2) without any issues , but i have very frequent freezes on windows explorer using this exact version on another pc (on Win11 23H2 too).
Using debug mode noticed many exceptions of the same type:
Caused by: java.nio.file.FileSystemException: File direcotry or volume syntax not correct.
A difference between the two Windows pc is that in the one that has the freezes bitlocker is on while on the other is disabled. Donāt know if that matters or not
Using your suggestion and downgrading to 1.11 on this pc only solved my issue, thank you!
Something to do with the pCloud Sync maybe ā¦ just a thought ā¦