App crashing with Java error on Ubuntu 24.04.2

Help Desktop App
1

I have a Macbook Laptop with M4 Max processor and I installed Ubuntu 24.04.2 via Parallels and am now trying to install Cryptomator

I first tried what it says on the downloads page via app image and after making it executable the app crashes with a Java error

I then tried via apt get which installed fine but then when running also produces a Java error

I haven’t done any Java setup at all, I assumed it was pre installed

Does anyone else have a similar issue and know how to fix this problem?

2

The error suggests some issue with fuse library, do I need to install that?

3

You don’t have to, since Cryptomator does not use any system java library. (it ships its own runtime)

What is the java error? Can you upload the crash file/the error text?

4

This is the Java error I get

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGILL (0x4) at pc=0x0000fec757940168, pid=6149, tid=6161
#
# JRE version:  (23.0.2+7) (build )
# Java VM: OpenJDK 64-Bit Server VM (23.0.2+7-coffeelibs, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, linux-aarch64)
# Problematic frame:
# j  java.lang.System.registerNatives()V+0 java.base
#
# Core dump will be written. Default location: Core dumps may be processed with "/usr/share/apport/apport -p%p -s%s -c%c -d%d -P%P -u%u -g%g -- %E" (or dumping to /home/xdroidzz/core.6149)
#
# An error report file with more information is saved as:
# /home/xdroidzz/hs_err_pid6149.log
[0.009s][warning][os] Loading hsdis library failed
#
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
Aborted (core dumped)
5

This also happens with the AppImage version of Cryptomator
Does anyone from Cryptomator read this forum and are they aware there app doesn’t work on Ubuntu?

6

If the app wouldn’t work on Ubuntu, there would be much more rucus in the forum. In my Ubuntu virtual machine on Hyper-V running Ubuntu 24.04 it works flawlessly.

So instead of assuming that your setup is the standard, start with the question “How does my setup differ from the default/native ubuntu setup?”

7

Also seems to happen for flatpak too

8

Do Cryptomator read this forum?

9

I could really use a solution to this too!